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LogicMonitor VS ConnectWise Automate

Compare LogicMonitor VS ConnectWise Automate and see what are their differences

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Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)... featured
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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

LogicMonitor logo LogicMonitor

LogicMonitor is the SaaS performance monitoring platform for the world's best IT teams. Deploy Fast, Monitor More, Improve Ops.

ConnectWise Automate logo ConnectWise Automate

Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.‎Try ConnectWise Automate .
  • LogicMonitor Landing page
    Landing page //
    2023-10-18
  • ConnectWise Automate Landing page
    Landing page //
    2023-05-12

LogicMonitor features and specs

  • Comprehensive Monitoring
    LogicMonitor provides end-to-end IT infrastructure monitoring, including servers, networks, applications, and cloud services, ensuring holistic visibility.
  • Scalability
    Designed to handle both small and large enterprises, LogicMonitor can scale effortlessly with the growth of an organization’s IT infrastructure.
  • Ease of Deployment
    The platform is known for its quick setup process, allowing businesses to deploy and gain insights rapidly without significant downtime.
  • Customizable Dashboards
    Offers highly customizable dashboards that allow users to visualize data and metrics in a manner that suits their specific needs.
  • Automated Discovery
    Automatically discovers devices and applications within the network, significantly reducing the manual effort required for setup.
  • Third-party Integrations
    Supports numerous third-party integrations, enhancing its capabilities and making it easier to fit into an existing tech ecosystem.
  • Real-time Alerting
    Features real-time alerting mechanisms that help IT teams respond swiftly to potential issues, minimizing downtime and disruption.
  • Cloud and Hybrid Environment Support
    Offers robust support for cloud-based and hybrid environments, making it suitable for modern infrastructures that leverage diverse technologies.

Possible disadvantages of LogicMonitor

  • Cost
    Potentially high costs can be prohibitive for smaller organizations, particularly when additional features or large-scale deployments are involved.
  • Complexity
    Although powerful, the platform can be complex and may require a steep learning curve for users not familiar with advanced monitoring tools.
  • Resource Intensive
    The software can be resource-intensive, potentially necessitating additional hardware or computing resources to operate efficiently.
  • Customization Limitations
    Despite offering customization, certain areas may feel limited, especially for organizations with highly specific monitoring needs.
  • Dependency on Internet Connectivity
    Being a SaaS solution, LogicMonitor requires a reliable internet connection; any disruptions in connectivity can impact monitoring capabilities.
  • Alert Spam
    Without proper configuration, users might experience alert fatigue due to an overwhelming number of notifications.
  • Support Limitations
    While support is generally strong, some users report delays or less than satisfactory resolutions during peak times or with complex issues.

ConnectWise Automate features and specs

  • Robust Automation
    ConnectWise Automate offers extensive automation capabilities, allowing IT teams to automate repetitive tasks and manage complex workflows efficiently.
  • Comprehensive Monitoring
    The platform provides advanced monitoring tools that help in identifying and resolving issues proactively, improving system reliability and performance.
  • Scalability
    ConnectWise Automate is highly scalable, making it suitable for businesses of all sizes, from small enterprises to large corporations.
  • Integrations
    It integrates seamlessly with other ConnectWise products and a wide range of third-party applications, offering a cohesive IT management experience.
  • Customizability
    The platform offers a high degree of customization, allowing IT teams to tailor the system to meet their specific needs and workflows.

Possible disadvantages of ConnectWise Automate

  • Complexity
    Due to its extensive feature set, ConnectWise Automate can have a steep learning curve, requiring significant time and effort to master.
  • Cost
    The platform can be expensive, particularly for smaller businesses or those with limited budgets, potentially making it a less viable option.
  • Performance Issues
    Some users have reported slow performance and occasional glitches, which can be frustrating when managing critical IT tasks.
  • Support
    While ConnectWise offers support, some users have found the quality and responsiveness of their support services to be lacking.
  • Initial Setup
    The initial setup and configuration process can be time-consuming and complex, requiring considerable technical expertise.

LogicMonitor videos

+ Add

An Introduction to LogicMonitor

More videos:

  • Review - Step Inside LogicMonitor [OUTDATED 2/4/20]
  • Review - Ted Baker Customer Fireside Chat | LogicMonitor Level Up Event June 2019

ConnectWise Automate videos

+ Add

Webinar Recording: What's new in ConnectWise Automate 12

More videos:

  • Review - ConnectWise Automate: A really great product

Category Popularity

0-100% (relative to LogicMonitor and ConnectWise Automate)

LogicMonitor

ConnectWise Automate

Monitoring Tools
64 64%
Monitoring Tools
36% 36
Log Management
100 100%
Log Management
0% 0
IT Management
0 0%
IT Management
100% 100
Performance Monitoring
100 100%
Performance Monitoring
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LogicMonitor and ConnectWise Automate

LogicMonitor Reviews

Top 10 PRTG Alternatives for Monitoring Networks and IT Infrastructure
If you’re not looking to be overwhelmed with network alerts, consider using LogicMonitor to automatically identify and take action for the most important alerts with 90% less noise.
Source: www.networkstraining.com
7 Best Containerization Software Solutions of 2022
LogicMonitor’s dynamic topology mapping feature provides an at-a-glance view of your entire infrastructure, including networks, servers, containers, and more.
Source: techgumb.com
8 Dynatrace Alternatives to Consider in 2021
LogicMonitor is a massive proponent of hybrid IT. It is extensible and secure infrastructure monitoring on a single platform. With over 2,000 integrations available, it is a powerful package with many features that support configuration monitoring and AIOps early warning systems.
Source: scoutapm.com
Best New Relic Alternatives for Application Performance Monitoring (Cloud & SaaS)
Their Auto-Discover feature scans your systems and pulls data and information into easy to read graphs and data points that help you manage and monitor pain points. LogicMonitor helps you be more proactive about monitoring mission critical systems and lets you look at historical data to plan for future growth and capacity planning.
Source: www.ittsystems.com
15 Best IT Monitoring Tools and Software
LogicMonitor offers monitoring templates and frequently expands to include new features that increase its functionality.
Source: blog.inedo.com

ConnectWise Automate Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ConnectWise Automate is a rich features platform and is available for small to medium-sized businesses. Most of the companies have not provided the prices for their RMM solution. However, it could be $700 and above for one-time fees. For the subscription-based model, it could be in the range of $50 to $200 per technician per month.
Source: www.softwaretestinghelp.com
12 Best RMM Software and Tools for 2021
ConnectWise Automate is a top RMM tool because it provides MSPs with a centralized console to manage their client’s entire IT asset inventory. Everything from autodiscovery to the patch management process is built to help the user monitor a remote network as easily as possible. That includes physical devices and virtual services.
Source: www.comparitech.com
8 Best RMM Software and Tools
ConnectWise develops IT management software tailored for Technology Solution Providers (TSP). Along with their strong product portfolio, they include ConnectWise Automate which is an RMM platform with a strong focus on automation. ConnectWise Automate RMM can proactively monitor and manage endpoints in large-scale networks. The software can auto-discover assets, schedule...
Source: www.pcwdld.com
Top IT Management Software 2021
As a large organization, you have a ton of devices on your network and need to be able to get to them all in case of an incident. Connectwise Automate offers quick access to all of the endpoints on your network, so you can resolve issues quickly and keep any downtime to a minimum. The system even automatically scans the network to detect all devices and make sure every entry...
Source: www.itbusinessedge.com
15 Best IT Monitoring Tools and Software
ConnectWise Automate (previously LabTech) is an RMM product that automates all stages of the monitoring process, from discovery to patching.
Source: blog.inedo.com

What are some alternatives?

When comparing LogicMonitor and ConnectWise Automate, you can also consider the following products

Dynatrace - Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

Microsoft Operations Management Suite - Microsoft Operations Management Suite enables user to gain visibility and control across the hybrid cloud with simplified operations management and security

Zabbix - Track, record, alert and visualize performance and availability of IT resources

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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