Software Alternatives & Reviews

Locent VS Amazon Connect

Compare Locent VS Amazon Connect and see what are their differences

Locent logo Locent

Locent enables clinicians to securely send, request and receive any document without using a phone or fax machine.

Amazon Connect logo Amazon Connect

A self-service, cloud-based call center 📞
Not present
  • Amazon Connect Landing page
    Landing page //
    2021-11-02

Locent videos

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Amazon Connect videos

Get Started in Minutes with Amazon Connect in Your Contact Center - AWS Online Tech Talks

More videos:

  • Review - Amazon Connect Webinar - Create an Exceptional Contact Center Experience on AWS

Category Popularity

0-100% (relative to Locent and Amazon Connect)
Communication
25 25%
75% 75
Messaging
100 100%
0% 0
Enterprise Communication
0 0%
100% 100
Voice And SMS
100 100%
0% 0

User comments

Share your experience with using Locent and Amazon Connect. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Amazon Connect seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Locent mentions (0)

We have not tracked any mentions of Locent yet. Tracking of Locent recommendations started around Mar 2021.

Amazon Connect mentions (8)

  • Being Data-Driven is a Mindset Shift
    Amazon Connect (cloud contact center). - Source: dev.to / about 1 year ago
  • GPT-Powered chatbot over the phone - Try it, and see how it was built
    Amazon Connect is a powerful solution that lets us set up a phone number, build contact flows, support call centre agents, and everything in-between. It's not exactly a leader in this space, but it's smooth integration with other AWS Services makes it a breeze for this scenario. - Source: dev.to / over 1 year ago
  • Amazon to Close 4 of Its 5 US Call Centers, Shifts to Work-from-Home
    I wonder if Amazon is using Amazon Connect to allows agents to answer these calls remotely. https://aws.amazon.com/connect/. - Source: Hacker News / over 1 year ago
  • Gotta love the messaging
    One of my contracts im working on at the moment is creating an entire call centre automatically with https://aws.amazon.com/connect/ - imagine how many people used to be involved in running a WHOLE call centre. You don't even need real people anymore, im just programming the thing to query databases and read the results to people. Source: over 1 year ago
  • Digital Transformation and IT Modernization for Elections in AWS | AWS Whitepaper Summary
    1- Amazon Connect is an easy-to-use Omni-channel cloud contact center that helps companies provide superior customer service at a lower cost. 2- Amazon Connect is AI-enabled by default. 3- Amazon Connect integrated with Amazon Lex immediately to automate interactions and improve customer service. 4- Amazon Connect allows state and local election officials to be responsive to changing constituent demands, even... - Source: dev.to / over 2 years ago
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What are some alternatives?

When comparing Locent and Amazon Connect, you can also consider the following products

BulkSMS - SMS messaging service provider offering two-way SMS communication services.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Twilio - Brings voice and messaging to your web and mobile applications.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

OpenTok - Build a custom video experience using our robust APIs, or add plug-and-play video to your website in minutes using Video Chat Embeds. Start Building for FreeTalk to SalesTalk to Sales .

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.