Software Alternatives & Reviews

LivePerson VS Directly

Compare LivePerson VS Directly and see what are their differences

LivePerson logo LivePerson

Delivering revenue, loyalty & engagement for brands using Conversational AI.

Directly logo Directly

Directly provides on-demand customer service apps.
  • LivePerson Landing page
    Landing page //
    2023-10-11

  • Directly Landing page
    Landing page //
    2023-02-03

LivePerson videos

How LivePerson is Tailoring its Conversational Platform Using OpenFaaS - Simon Pelczer

More videos:

  • Review - d!talk Talk Robert LoCascio, LivePerson Inc.
  • Review - Bank of America + LivePerson + TTEC Fraud Review

Directly videos

Earn $20 to $35 / Day Online as Chat Support - Non Voice Online Jobs in Directly

More videos:

  • Review - Directly Jobs - WORK FROM HOME With Customer Service Support
  • Review - Directly.live Review | Online Video Platform

Category Popularity

0-100% (relative to LivePerson and Directly)
Live Chat
100 100%
0% 0
Forums And Forum Software
Customer Support
90 90%
10% 10
Forums
0 0%
100% 100

User comments

Share your experience with using LivePerson and Directly. For example, how are they different and which one is better?
Log in or Post with

Social recommendations and mentions

Based on our record, Directly seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LivePerson mentions (0)

We have not tracked any mentions of LivePerson yet. Tracking of LivePerson recommendations started around Mar 2021.

Directly mentions (1)

  • Minecraft Support - Not even once
    After day 3 I had enough of the waiting and I ended up contacting support. I was immediately contacted by a so called "minecraft gamer" which is a automated bot via the site known as "directly.com" which microsoft uses for customer support with pre-written messages. It told me to just wait cause this is an issue they know of and cant do much about as it currently stands. I accepted the answer and waited another day. Source: over 2 years ago

What are some alternatives?

When comparing LivePerson and Directly, you can also consider the following products

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Discourse - Discourse is an open source discussion platform built for the next decade of the Internet.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Forumbee - Forumbee offers community forums for discussions, feedback and Q&A.

Olark - Real-time chat and monitoring of your website visitors through Google Talk and Jabber.

Vanilla Forums - Build an engaging community forum using Vanilla's modern cloud forum software.