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LiveMessage from Salesforce VS Slaask V2

Compare LiveMessage from Salesforce VS Slaask V2 and see what are their differences

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Contents:
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  3. » Alternatives

LiveMessage from Salesforce logo LiveMessage from Salesforce

Make mobile messaging a cornerstone of customer service

Slaask V2 logo Slaask V2

The customer service app for all Slack users.
  • LiveMessage from Salesforce Landing page
    Landing page //
    2023-06-21
  • Slaask V2 Landing page
    Landing page //
    2021-09-25

LiveMessage from Salesforce features and specs

  • Seamless Integration
    LiveMessage integrates smoothly with other Salesforce tools, allowing for a streamlined customer service experience within the Salesforce ecosystem.
  • Multi-Channel Support
    It supports communication through various channels, including SMS and messaging apps like Facebook Messenger and WhatsApp, enabling a flexible approach to customer interactions.
  • Automated Messaging
    LiveMessage offers automated messaging, which can help reduce response times and improve service efficiency through the use of chatbots and predefined responses.
  • Enhanced Customer Engagement
    By meeting customers on their preferred platforms, LiveMessage helps companies provide personalized and responsive service, boosting overall customer satisfaction.

Possible disadvantages of LiveMessage from Salesforce

  • Cost Considerations
    Implementing LiveMessage can incur additional costs, depending on the level of integration and the specific Salesforce package your business uses.
  • Learning Curve
    Users may face a learning curve, initially requiring training to fully utilize all the features and effectively manage multi-channel communications.
  • Reliance on Internet Connectivity
    As a cloud-based solution, its performance heavily relies on stable internet connectivity, which could be a limitation in areas with poor network infrastructure.
  • Complex Setup
    Setting up LiveMessage can be complex and time-consuming, requiring integration with existing systems and proper configuration to ensure it works smoothly.

Slaask V2 features and specs

No features have been listed yet.

Category Popularity

0-100% (relative to LiveMessage from Salesforce and Slaask V2)

LiveMessage from Salesforce

Slaask V2

Help Desk
100 100%
Help Desk
0% 0
Games
0 0%
Games
100% 100
Customer Communication
100 100%
Customer Communication
0% 0
Online Games
0 0%
Online Games
100% 100

User comments

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What are some alternatives?

When comparing LiveMessage from Salesforce and Slaask V2, you can also consider the following products

HiOperator - HiOperator is a virtual assistant that answers phone calls, chats with customers, provides in-app help, takes orders, and provides support.

Troops - Vauxhall Troops offers loyalty discounts if the car is purchased from us and we include this in your reminder. All used cars come with 12 Months MOT as Standard, Vauxhall Troops quote a competitive fixed price for any work required.

Service - Customer service issues solved for you, on demand, for free.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

HelpJuice - Helpjuice offers powerful, easy-to-use knowledge base software designed to help teams reduce support emails by up to 50%, improve internal collaboration, and create happier customers. It's trusted by companies worldwide to streamline knowledge sharin

LiveAgent Customer Service Directory - Here at LiveAgent, we often get requests for help from customers of other companies.

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