Software Alternatives, Accelerators & Startups

LiveChat VS PagerDuty

Compare LiveChat VS PagerDuty and see what are their differences

LiveChat logo LiveChat

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

PagerDuty logo PagerDuty

Cloud based monitoring service
  • LiveChat Landing page
    Landing page //
    2023-06-16
  • PagerDuty Landing page
    Landing page //
    2023-07-22

LiveChat

$ Details
paid Free Trial $20.0 / Monthly (1 agent)
Platforms
Browser iOS Windows Mac OSX Linux REST API JavaScript Wordpress Shopify Magento Android
Release Date
2002 June

LiveChat videos

LiveChat Demo: All Features You Must Know in LiveChat!

More videos:

  • Tutorial - LiveChat Product Tour: See How Easy It Is To Use Live Chat!
  • Tutorial - Setting Up LiveChat

PagerDuty videos

PagerDuty Review (Real User: Becky Douglass)

More videos:

  • Review - Dropbox Uses PagerDuty to Help Scale Digital Operations
  • Review - Getting Started With PagerDuty

Category Popularity

0-100% (relative to LiveChat and PagerDuty)
Customer Support
100 100%
0% 0
Monitoring Tools
0 0%
100% 100
Live Chat
100 100%
0% 0
Incident Management
0 0%
100% 100

User comments

Share your experience with using LiveChat and PagerDuty. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveChat and PagerDuty

LiveChat Reviews

9 Best ManyChat Alternatives & Competitors in 2024
LiveChat interface is detailed and comprehensive, while also simple enough for any freelancer or business. The user interface (UI) also gives customers all the information they need to support their business on one screen, without being distracting or imposing. One of the most useful integrations is Facebook Messenger that enables you to chat with your customers from your...
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
LiveChat is another alternative to Tawk.to, but it provides more integrations. Also, LiveChat enables agents to talk with more than one customer in real-time, a significant feature for eCommerce to improve customer engagement. It also has other support tools for sales, integrations, and analytics. It is an influential Tawk.to alternative that supports many languages and...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Similar to Tawk.to, LiveChat is easy to use and integrates with your business websites. It has a wide range of service packages too. So, whether you’re a solo professional with a single site, or a large business owner with multiple sites and hundreds of employees, LiveChat can accommodate your needs.
Source: www.tidio.com
What are alternatives to LiveChat?
You can read a comprehensive comparison of HelpCrunch and LiveChat here. In a nutshell, here are some areas where HelpCrunch can become your favorite tool over any other alternative:
Source: www.quora.com
Looking for a better alternative to LiveChat?
With HelpСrunch, you get more than just aperfect live chat solution while paying less. We can also migrate your LiveChat data for free.
Source: helpcrunch.com

PagerDuty Reviews

13 tools to use for DevSecOps automation
🔓 Rundeck is actually created by PagerDuty, a cloud computing company that produces a SaaS incident response platform for IT departments. The PagerDuty node allows you to manage incidents and incident notes, log entries, and users. For example, you can use it in a workflow that automates every step of an incident response playbook.
Source: n8n.io
10 Best Linux Monitoring Tools and Software to Improve Server Performance [2022 Comparison]
Datadog provides interactive dashboards to analyze your monitoring and performance data, and you can set up server automated alerts for performance thresholds, violations, or anomalies. It supports sending notifications via e-mail, Slack, webhooks, and PagerDuty.
Source: sematext.com
Facebook Workplace co-founder launches downtime fire alarm Kintaba
While monitoring-apps like PagerDuty can do a good job of indicating there’s a problem, they’re weaker at the collaborative resolution and post-mortem process, and designed just for engineers rather than everyone, like Kintaba. Egan says, “It’s kind of like comparing the difference between the warning lights on a piece of machinery and the big red emergency button on a...
Source: techcrunch.com
Why VictorOps is the DevOps Alternative to PagerDuty
Looking for an alternative to PagerDuty? VictorOps is incident management software that makes on-call suck less. With VictorOps, you can do more than monitor your problems. Unlike PagerDuty, we support streamlined visibility for the systems you co-create, enabling teams to lean into the speed of DevOps.
Source: victorops.com
Why You Need to Find a PagerDuty Alternative
To better understand the importance of selecting a premium incident management system, let’s consider PagerDuty as an alternative. The PagerDuty incident management platform is one of the most-popular options for businesses, but it actually may be an inferior choice relative to the competition. In fact, there are many reasons why businesses should look beyond PagerDuty for...
Source: alertops.com

Social recommendations and mentions

Based on our record, PagerDuty should be more popular than LiveChat. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveChat mentions (2)

  • Suggestion for a live chat on WordPress website
    Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: about 2 years ago
  • Concerns regarding my first professional project
    I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly charges to the predicted monthly cost of the website (ie pre-made solutions such as livechat.com that would cost atleast $16/mo). Source: over 3 years ago

PagerDuty mentions (6)

  • PagerDuty Alerts for Important(ish) Stuff in GitHub
    Our team at PagerDuty has a number of open source repositories for our Ops Guides. These are a bunch of online docs that we created and manage about topics we think will help folks who use our products. The projects are stable; they don’t get much in the way of additions, outside pull requests, or issues, which means we’re not watching them too closely. So, when something does come in, we’d like to know about it... - Source: dev.to / over 1 year ago
  • Can one "put" a book on a Kobo (Libra 2) REMOTELY?
    Koblime uses Sentry (https://sentry.io) to detect crashes and performance issues and PagerDuty (https://pagerduty.com) to send me an alert. The data tells me if an issue is isolated to a single region or user or if it's a site-wide outage. PagerDuty alerts me if something is wrong (because it's impractical for me to watch r/kobo or r/koblime for issues 24/7). The performance logs tell me if I'm overspending on the... Source: over 1 year ago
  • Build your own PagerDuty with Go in just 30 minutes
    In this tutorial, we're going to walk through together how to build our very own Incident Management Tool like Incident.io or PagerDuty. We can then have our own on call schedule that can be rotated between many users, and have incidents come and be assigned according to the schedule! - Source: dev.to / over 1 year ago
  • When Can A Service Not Be A Service? Using PagerDuty In Different Contexts
    If you’re familiar with PagerDuty, you probably associate it with alerts about technical services behaving in ways they shouldn’t. Maybe you yourself have been notified at some point that a service wasn’t available, was responding slowly, or was returning incorrect information. That’s the common use of a service in the PagerDuty platform. - Source: dev.to / almost 2 years ago
  • PagerDuty Community Weekly Update, August 19, 2022
    Hi everyone! Welcome to the PagerDuty Community Weekly Update! Here you’ll find what’s going on in PagerDuty land. - Source: dev.to / almost 2 years ago
View more

What are some alternatives?

When comparing LiveChat and PagerDuty, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

OpsGenie - Alerting and On-Call Management for Dev&Ops Teams

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Dynatrace - Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.