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LiveChat VS OpenSSL

Compare LiveChat VS OpenSSL and see what are their differences

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LiveChat logo LiveChat

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

OpenSSL logo OpenSSL

OpenSSL is a free and open source software cryptography library that implements both the Secure Sockets Layer (SSL) and the Transport Layer Security (TLS) protocols, which are primarily used to provide secure communications between web browsers and …
  • LiveChat Landing page
    Landing page //
    2023-06-16
  • OpenSSL Landing page
    Landing page //
    2023-09-14

LiveChat

Website
livechat.com
Pricing URL
Official LiveChat Pricing
$ Details
paid Free Trial $20.0 / Monthly (1 agent)
Platforms
Browser iOS Windows Mac OSX Linux REST API JavaScript Wordpress Shopify Magento Android
Release Date
2002 June
Edit details

OpenSSL

Website
openssl.org
Pricing URL
-
$ Details
Platforms
-
Release Date
-
Edit details

LiveChat features and specs

  • Easy to Use
    LiveChat offers a user-friendly interface that is easy to navigate even for beginners, making it simple to set up and use.
  • Integration Options
    The platform supports a wide range of integrations with other popular tools such as CRM systems, email marketing services, and ecommerce platforms.
  • Real-time Monitoring
    It provides real-time visitor monitoring, enabling you to see who is on your website and engage with them proactively.
  • Multichannel Support
    LiveChat allows communication not just through chat, but also email, social media, and other channels, offering a unified customer support experience.
  • Data Analytics and Reporting
    Comprehensive analytics and reporting features help businesses track performance, gather insights, and improve their customer service strategy.

Possible disadvantages of LiveChat

  • Price
    LiveChat can be relatively expensive compared to some other chat services, which may be a concern for small businesses or startups with tight budgets.
  • Limited Free Plan
    The free plan offered by LiveChat has limited features and functionalities, making it less beneficial for businesses that are not ready to invest in the paid plans.
  • Customization Limitations
    While LiveChat offers customization options, they may not be as extensive as some users might require for special needs or unique branding requirements.
  • Learning Curve for Advanced Features
    Some of the more advanced features and integrations can have a learning curve, requiring time and effort to fully leverage.
  • Overwhelming for Small Teams
    The extensive features and options might be overwhelming for small teams who may not need all the functionalities provided.

OpenSSL features and specs

  • Open Source
    OpenSSL is open-source software, which means it is freely available and can be reviewed, modified, and improved by anyone.
  • Widely Used
    OpenSSL is one of the most widely used libraries for SSL and TLS protocols, ensuring high compatibility and support across different platforms and applications.
  • Comprehensive Documentation
    OpenSSL provides extensive documentation and resources that can help users understand and implement its features effectively.
  • Regular Updates
    The OpenSSL project is actively maintained, receiving regular updates and patches to address security vulnerabilities and improve functionality.
  • Community Support
    A large community of developers and users contribute to forums, mailing lists, and other discussion platforms, providing support and sharing knowledge.
  • Flexible and Powerful
    OpenSSL offers a wide range of cryptographic functions and protocols, making it a versatile tool for various security requirements.

Possible disadvantages of OpenSSL

  • Complexity
    OpenSSL can be complex to configure and use, particularly for beginners or those without a deep understanding of cryptographic principles.
  • Security Vulnerabilities
    Despite regular updates, OpenSSL has had several high-profile security vulnerabilities in the past, such as Heartbleed, which can have broad implications.
  • Performance Overhead
    Depending on the implementation and configuration, using OpenSSL can introduce performance overhead, impacting the speed and efficiency of applications.
  • Limited User-Friendly Tools
    While OpenSSL is powerful, it lacks user-friendly tools and interfaces, making it harder for less technical users to operate.
  • Documentation Quality
    Though comprehensive, some users find the OpenSSL documentation to be dense and difficult to navigate, which can make troubleshooting and implementation challenging.

Analysis of LiveChat

Overall verdict

  • LiveChat is a reliable and efficient choice for businesses seeking to enhance their customer service capabilities and engagement. Its comprehensive features and integrations make it one of the leading live chat solutions on the market.

Why this product is good

  • LiveChat is considered a good tool for businesses looking to offer real-time customer support. It provides an intuitive user interface, robust features including chat customization, analytics, multi-channel support, and CRM integrations. It helps improve customer satisfaction by allowing for quick resolutions and personalized interactions.

Recommended for

    LiveChat is highly recommended for businesses of all sizes that wish to improve their customer support operations. It's particularly beneficial for eCommerce platforms, SMEs, and large enterprises looking to increase sales through enhanced customer communication and support.

Analysis of OpenSSL

Overall verdict

  • Yes, OpenSSL is generally considered a reliable and secure option for secure communications. However, like any software, it requires proper configuration and regular updates to maintain its security posture.

Why this product is good

  • OpenSSL is an open-source cryptographic library widely used for implementing secure communications over networks using the SSL and TLS protocols. It is considered good because of its extensive feature set, constant updates, and widespread adoption across different platforms. The project benefits from a large community of contributors who regularly update and patch the software, ensuring it stays secure and robust.

Recommended for

  • Web servers requiring SSL/TLS support for secure HTTP (HTTPS) connections
  • Developers needing cryptographic functions for applications
  • Embedded systems requiring small footprint security solutions
  • Network applications that require secure data transmission

LiveChat videos

+ Add

LiveChat Demo: All Features You Must Know in LiveChat!

More videos:

  • Tutorial - LiveChat Product Tour: See How Easy It Is To Use Live Chat!
  • Tutorial - Setting Up LiveChat

OpenSSL videos

+ Add

Das Kommando "enc" in OpenSSL

More videos:

  • Review - OpenSSL and FIPS... They Are Back Together!
  • Review - OpenSSL After Heartbleed by Rich Salz & Tim Hudson, OpenSSL

Category Popularity

0-100% (relative to LiveChat and OpenSSL)

LiveChat

OpenSSL

Customer Support
100 100%
Customer Support
0% 0
Development Tools
0 0%
Development Tools
100% 100
Live Chat
100 100%
Live Chat
0% 0
Javascript UI Libraries
0 0%
Javascript UI Libraries
100% 100

User comments

Share your experience with using LiveChat and OpenSSL. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveChat and OpenSSL

LiveChat Reviews

9 Best ManyChat Alternatives & Competitors in 2024
LiveChat interface is detailed and comprehensive, while also simple enough for any freelancer or business. The user interface (UI) also gives customers all the information they need to support their business on one screen, without being distracting or imposing. One of the most useful integrations is Facebook Messenger that enables you to chat with your customers from your...
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
LiveChat is another alternative to Tawk.to, but it provides more integrations. Also, LiveChat enables agents to talk with more than one customer in real-time, a significant feature for eCommerce to improve customer engagement. It also has other support tools for sales, integrations, and analytics. It is an influential Tawk.to alternative that supports many languages and...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Similar to Tawk.to, LiveChat is easy to use and integrates with your business websites. It has a wide range of service packages too. So, whether you’re a solo professional with a single site, or a large business owner with multiple sites and hundreds of employees, LiveChat can accommodate your needs.
Source: www.tidio.com
What are alternatives to LiveChat?
You can read a comprehensive comparison of HelpCrunch and LiveChat here. In a nutshell, here are some areas where HelpCrunch can become your favorite tool over any other alternative:
Source: www.quora.com
Looking for a better alternative to LiveChat?
With HelpСrunch, you get more than just aperfect live chat solution while paying less. We can also migrate your LiveChat data for free.
Source: helpcrunch.com

OpenSSL Reviews

We have no reviews of OpenSSL yet.
Be the first one to post

Social recommendations and mentions

OpenSSL might be a bit more popular than LiveChat. We know about 2 links to it since March 2021 and only 2 links to LiveChat. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveChat mentions (2)

  • Suggestion for a live chat on WordPress website
    Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: almost 3 years ago
  • Concerns regarding my first professional project
    I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly charges to the predicted monthly cost of the website (ie pre-made solutions such as livechat.com that would cost atleast $16/mo). Source: about 4 years ago

OpenSSL mentions (2)

  • Why does Baserow need my personal data so I can run open source?
    Baserow uses open source like https://en.wikipedia.org/wiki/OpenSSL and can use it without handing over data to openssl.org. Source: over 2 years ago
  • Creating private key help
    Noob here; I'm looking at openssl.org Two commands are listed; "openssl-genrsa" and "openssl genrsa" (No hyphen). Source: over 3 years ago

What are some alternatives?

When comparing LiveChat and OpenSSL, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

jQuery - The Write Less, Do More, JavaScript Library.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

React Native - A framework for building native apps with React

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Babel - Babel is a compiler for writing next generation JavaScript.

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