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LiveChat VS Function Point

Compare LiveChat VS Function Point and see what are their differences

Insightful.io
The #1 monitoring employee software for clear insights into how your team works. Get real-time and historical data. Understand productivity at every level. featured
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LiveChat logo LiveChat

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Function Point logo Function Point

Function Point is project management software tailored to the unique and specific demands of creative professionals.
  • LiveChat Landing page
    Landing page //
    2023-06-16
  • Function Point Landing page
    Landing page //
    2023-02-05

LiveChat

Website
livechat.com
Pricing URL
Official LiveChat Pricing
$ Details
paid Free Trial $20.0 / Monthly (1 agent)
Platforms
Browser iOS Windows Mac OSX Linux REST API JavaScript Wordpress Shopify Magento Android
Release Date
2002 June
Edit details

Function Point

Website
functionpoint.com
Pricing URL
Official Function Point Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

LiveChat features and specs

  • Easy to Use
    LiveChat offers a user-friendly interface that is easy to navigate even for beginners, making it simple to set up and use.
  • Integration Options
    The platform supports a wide range of integrations with other popular tools such as CRM systems, email marketing services, and ecommerce platforms.
  • Real-time Monitoring
    It provides real-time visitor monitoring, enabling you to see who is on your website and engage with them proactively.
  • Multichannel Support
    LiveChat allows communication not just through chat, but also email, social media, and other channels, offering a unified customer support experience.
  • Data Analytics and Reporting
    Comprehensive analytics and reporting features help businesses track performance, gather insights, and improve their customer service strategy.

Possible disadvantages of LiveChat

  • Price
    LiveChat can be relatively expensive compared to some other chat services, which may be a concern for small businesses or startups with tight budgets.
  • Limited Free Plan
    The free plan offered by LiveChat has limited features and functionalities, making it less beneficial for businesses that are not ready to invest in the paid plans.
  • Customization Limitations
    While LiveChat offers customization options, they may not be as extensive as some users might require for special needs or unique branding requirements.
  • Learning Curve for Advanced Features
    Some of the more advanced features and integrations can have a learning curve, requiring time and effort to fully leverage.
  • Overwhelming for Small Teams
    The extensive features and options might be overwhelming for small teams who may not need all the functionalities provided.

Function Point features and specs

  • Comprehensive Project Management
    Function Point provides a full suite of tools to manage projects, timelines, and resources efficiently.
  • Integrated Financial Management
    The platform offers integrated financial management features such as budgeting, invoicing, and expense tracking.
  • User-Friendly Interface
    The software features a highly intuitive interface, making it easy for users to navigate and adopt.
  • Customizable Workflows
    Function Point supports customizable workflows, allowing teams to adapt the software to their specific needs and processes.
  • Collaboration Tools
    The platform includes collaboration tools that facilitate communication and teamwork, such as task assignments and comment sections.
  • Robust Reporting
    Function Point offers robust reporting capabilities, providing insights into project performance, financials, and resource utilization.
  • Customer Support
    The company provides excellent customer support, including training and resources to ensure effective use of the software.

Possible disadvantages of Function Point

  • Cost
    The platform can be relatively expensive, which may be a barrier for small businesses or startups with limited budgets.
  • Learning Curve
    Despite its user-friendly interface, the comprehensive nature of the toolset means there can be a learning curve for new users.
  • Customization Limitations
    While customizable to some extent, Function Point may not offer the level of customization some specialized teams require.
  • Limited Third-Party Integrations
    The software supports fewer third-party integrations than some competitors, which might be an issue for teams using a diverse set of tools.
  • Performance Issues
    Users have occasionally reported performance issues, such as lagging or slow load times, particularly with large datasets.
  • Mobile App Limitations
    The mobile app version of Function Point lacks some features available on the desktop version, potentially limiting its utility for on-the-go project management.

LiveChat videos

+ Add

LiveChat Demo: All Features You Must Know in LiveChat!

More videos:

  • Tutorial - LiveChat Product Tour: See How Easy It Is To Use Live Chat!
  • Tutorial - Setting Up LiveChat

Function Point videos

+ Add

function point review | Conquer Mobile - Workflow made simple with function point

More videos:

  • Review - function point review | Conquer Mobile - What made function point stand out?
  • Review - Function Point Review: Can Be Challenging to Collaborate with Co-Workers

Category Popularity

0-100% (relative to LiveChat and Function Point)

LiveChat

Function Point

Customer Support
100 100%
Customer Support
0% 0
Project Management
0 0%
Project Management
100% 100
Live Chat
100 100%
Live Chat
0% 0
Task Management
0 0%
Task Management
100% 100

User comments

Share your experience with using LiveChat and Function Point. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveChat and Function Point

LiveChat Reviews

9 Best ManyChat Alternatives & Competitors in 2024
LiveChat interface is detailed and comprehensive, while also simple enough for any freelancer or business. The user interface (UI) also gives customers all the information they need to support their business on one screen, without being distracting or imposing. One of the most useful integrations is Facebook Messenger that enables you to chat with your customers from your...
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
LiveChat is another alternative to Tawk.to, but it provides more integrations. Also, LiveChat enables agents to talk with more than one customer in real-time, a significant feature for eCommerce to improve customer engagement. It also has other support tools for sales, integrations, and analytics. It is an influential Tawk.to alternative that supports many languages and...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Similar to Tawk.to, LiveChat is easy to use and integrates with your business websites. It has a wide range of service packages too. So, whether you’re a solo professional with a single site, or a large business owner with multiple sites and hundreds of employees, LiveChat can accommodate your needs.
Source: www.tidio.com
What are alternatives to LiveChat?
You can read a comprehensive comparison of HelpCrunch and LiveChat here. In a nutshell, here are some areas where HelpCrunch can become your favorite tool over any other alternative:
Source: www.quora.com
Looking for a better alternative to LiveChat?
With HelpСrunch, you get more than just aperfect live chat solution while paying less. We can also migrate your LiveChat data for free.
Source: helpcrunch.com

Function Point Reviews

22 Best Wrike Alternatives For Project Management in 2020 (Free & Paid)
Function Point is an agency management software designed to meet the unique needs of creative and design companies.
Source: www.workzone.com
29 Best Alternatives to Dapulse (Now Monday.com)
If you’re a creative professional, Function Point is the kind of tool that will work best for you. It is a project management software that is tailored to satisfy the unique and specific requirements of creative teams. Pricing: FREE TRIAL – Not available SMALL AGENCY [5-39 USERS] – $34/user/month MEDIUM AGENCY [40-99 USERS] – $21/user/month LARGE AGENCY [100+ USERS] –...
Source: www.proofhub.com

Social recommendations and mentions

Based on our record, LiveChat seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveChat mentions (2)

  • Suggestion for a live chat on WordPress website
    Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: almost 3 years ago
  • Concerns regarding my first professional project
    I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly charges to the predicted monthly cost of the website (ie pre-made solutions such as livechat.com that would cost atleast $16/mo). Source: about 4 years ago

Function Point mentions (0)

We have not tracked any mentions of Function Point yet. Tracking of Function Point recommendations started around Mar 2021.

What are some alternatives?

When comparing LiveChat and Function Point, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Basecamp - A simple and elegant project management system.

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