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LiveCall VS Survaider

Compare LiveCall VS Survaider and see what are their differences

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  2. » Videos
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LiveCall logo LiveCall

LiveCall is a callback software that enables users to talk by voice with people who are currently visiting a website in 25 seconds.

Survaider logo Survaider

A Customer Experience Management solution for businesses. Listen to the voice of your customers, and act on it in real time! This is customer service redefined.
  • LiveCall Landing page
    Landing page //
    2023-02-10
  • Survaider Landing page
    Landing page //
    2018-09-30

Survaider is an online SaaS CEM platform which lets enterprises understand voice of customers and act on it, across all their business locations in real time.

Understanding customer feedback from all channels and acting on it in real time is hard. Survaider applies machine learning and NLP techniques to let our customers unlock huge stores of unstructured natural language information currently trapped in different mediums like social conversations, review websites and feedback forms.

  • Identify key parameters that are important for quantifying customer satisfaction. Rank and benchmark all your business outlets on these parameters.

  • Get notified in real time about any unfavourable response that a customer shares anywhere, resolve from within the app. Send generated tickets to your customer support or helpdesk softwares.

  • Experiment in the real world. Implement any temporary changes in just one of your outlets and measure customer satisfaction reacting to that change in real time.

LiveCall videos

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Survaider videos

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Walmart CX Journey with Survaider

More videos:

  • Review - Survaider - Customer Experience Management solution for businesses.
  • Review - FoundersGyan Episode 47 - How Survaider helps to decode textual reviews!

Category Popularity

0-100% (relative to LiveCall and Survaider)

LiveCall

Survaider

CRM
100 100%
CRM
0% 0
Business & Commerce
0 0%
Business & Commerce
100% 100
Lead Generation
100 100%
Lead Generation
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100

User comments

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What are some alternatives?

When comparing LiveCall and Survaider, you can also consider the following products

Callpage - Turn website visitors into sales calls. Use CallPage and provide immediate free phone callback to your leads in 28 seconds.

SurveyLab - Professional online survey tool - best survey software for the best price - Satisfaction Surveys, NPS, Market Research, Online Survey Creation and real-time reports.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

OptCulture - OptCulture is an authentic and reliable customer loyalty software that facilitates businesses to have the right marketing data to streamline their branding campaigns and provides all the optimization required of your marketing needs.

Novocall - Novocall converts web visitors into sales calls in seconds.

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

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