Software Alternatives, Accelerators & Startups

Live Guide VS NICE inContact

Compare Live Guide VS NICE inContact and see what are their differences

Live Guide logo Live Guide

Live chat for websites is online communication with your visitors. Secure live chat solution that can be tailor-made to fit your requirements.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Live Guide Landing page
    Landing page //
    2021-09-23
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Live Guide videos

YouTube TV Review Live Guide and Local Channels - YouTube TV Channel Lineup and DVR Features

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Live Guide and NICE inContact)
Customer Support
51 51%
49% 49
Communication
0 0%
100% 100
Business & Commerce
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Live Guide and NICE inContact

Live Guide Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing Live Guide and NICE inContact, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.