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Little Green Light VS Jira Service Desk

Compare Little Green Light VS Jira Service Desk and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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  4. » Alternatives

Little Green Light logo Little Green Light

Illuminating Data. Advancing Nonprofits.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Little Green Light Landing page
    Landing page //
    2023-04-21

Little Green Light is a flexible donor management and fundraising platform that can be customized to fit the needs of your nonprofit thanks to a wide array of software that can be integrated with the platform. We understand the hard work that goes into donor management, fundraising, and growing a nonprofit, so we offer a full suite of tools at a very affordable price.

  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Little Green Light

Website
littlegreenlight.com
Pricing URL
Official Little Green Light Pricing
$ Details
paid Free Trial $45.0 / Monthly (For up to 2,500 constituent records)
Platforms
Web
Release Date
2009 April
Edit details

Jira Service Desk

Website
atlassian.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Little Green Light features and specs

  • Donation management: Create donation forms to embed on your website.
  • Event Management: Track invitees, rsvps, giving related to events and more.
  • CRM: Track all the information about your donors and other constituents.
  • Membership Management: Easily manage active and lapsed members, their levels, and renewal dates.
  • Volunteer Management: Record volunteer interests and hours committed and worked, and generate volunteer statements.
  • Customizable Forms: Create unlimited branded forms. Great for mailing list signups, events RSVPs, volunteer signups, and more.
  • Acknowledgments: Generate one-off letters or emails or save to a batch and send whenever you’re ready.
  • Online Donations: Create and embed online donation forms on your website.
  • Built-In Integrations: Directly integrated with tools you already use: Email marketing, accounting, prospect research, forms, and more.
  • Integrated Mail Merge: Produce letters, labels, and envelopes. Automatically track mailings in constituent records.
  • Personalized Emails: Send personalized receipts, reminders, and thank you’s via email. Sync with records.
  • Constituent Profiles: One-page profiles, complete with contact info, giving history, relationships, and more…
  • Gift Tracking: Record monetary, in-kind, memorial, honorary, and matching gifts. Send acknowledgments.
  • Custom Reports: Create your own reports or use one of our many templates. Schedule reports and email them to your team.
  • Goal Tracking: Manage major gift asks and grant proposals. Set up tasks and reminders to monitor progress.
  • Pledge Tracking: Manage pledges, installments, and reminders.
  • Automated backups: 99.95% or higher uptime. Nightly backups, secure servers, cloud hosted—all included.
  • Secure Storage: Our bank-level, SSL-encrypted connections protect against data theft and tampering.

Jira Service Desk features and specs

No features have been listed yet.

Little Green Light videos

+ Add

Little Green Light Introductory Tour

More videos:

  • Review - Introducing Little Green Light

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Little Green Light and Jira Service Desk)

Little Green Light

Jira Service Desk

Nonprofit CRM
100 100%
Nonprofit CRM
0% 0
Help Desk
0 0%
Help Desk
100% 100
Fundraising And Donation Management
100 100%
Fundraising And Donation Management
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Little Green Light and Jira Service Desk

Little Green Light Reviews

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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing Little Green Light and Jira Service Desk, you can also consider the following products

Agilon One - Agilon One is a Nonprofit CRM software solution that connects and gathers information on constituents.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Donorhut - Donorhut offers cloud fundraising software for charities and non-profits of any size.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Txt2Give - Txt2Give helps churches, non-profits, schools, alumni associations, and political campaigns receive donations with text messages.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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