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Linphone VS HelpScout

Compare Linphone VS HelpScout and see what are their differences

Zendesk
Zendesk is a beautiful, lightweight help-desk solution. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Linphone logo Linphone

Linphone is an internet phone or Voice Over IP phone (VoIP).

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Linphone Landing page
    Landing page //
    2021-10-19
  • HelpScout Landing page
    Landing page //
    2023-07-14

Linphone videos

+ Add

LinPhone Android SIP Settings Stey by Step Video.

More videos:

  • Review - What is LINPHONE? what does LINPHONE mean? LINPHONE meaning, definition & explanation
  • Review - Linphone Configuration

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Linphone and HelpScout)

Linphone

HelpScout

Communication
100 100%
Communication
0% 0
Customer Support
0 0%
Customer Support
100% 100
Group Chat & Notifications
100 100%
Group Chat & Notifications
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Linphone and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Linphone and HelpScout

Linphone Reviews

We have no reviews of Linphone yet.
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HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, Linphone should be more popular than HelpScout. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Linphone mentions (4)

  • Linux Desktop VOIP That Works Over TCP?
    Well I can tell you that any SIP program can do this, one that comes to mind is Linphone. But you do need a provider. Almost all providers deal with UDP. You might be able to find one that transmits over tcp but that’ll be a very small list. TCP isn’t reliable for VoIP, for media anyway. At best you’ll find one that encrypts the signaling over TLS, which is TCP. But audio, even if encrypted too, is done over UDP.... Source: over 1 year ago
  • How Google is forcing us to make our open source VoIP app worse
    Does Linphone (https://linphone.org/) not meet that need of cross platform (website claims versions for all major OS'es) and open source (https://gitlab.linphone.org/BC/public/linphone-desktop)? - Source: Hacker News / over 1 year ago
  • US Sony Xperia 5 III phone, best MVNO carrier or otherwise? Visible, MINT, Tello?
    Similarly, you can use any SIP (VoIP) provider (e.g. VOIPo Cloud), and configure the SIP account details in your native phone app. This way you will also be able to use a SIP softphone on your computer (e.g. LinPhone on Linux or Telephone on Mac), or even a real SIP phone in your home. Depending on your SIP plan you may or may not be able to make international calls this way. Source: over 2 years ago
  • SIP settings for Fonus accounts
    I heard on RFD Fonus is using linphone.org to code their service. Source: almost 3 years ago

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Linphone and HelpScout, you can also consider the following products

Zoiper - Cross-platform VoIP softphone dialer for SIP and IAX systems

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

MicroSIP - MicroSIP is a free portable SIP softphone for Windows based on PJSIP stack.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Jitsi - Open-source video calling and chat platform.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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