Software Alternatives, Accelerators & Startups

Linphone VS Amazon Connect

Compare Linphone VS Amazon Connect and see what are their differences

Linphone logo Linphone

Linphone is an internet phone or Voice Over IP phone (VoIP).

Amazon Connect logo Amazon Connect

A self-service, cloud-based call center 📞
  • Linphone Landing page
    Landing page //
    2021-10-19
  • Amazon Connect Landing page
    Landing page //
    2021-11-02

Linphone videos

LinPhone Android SIP Settings Stey by Step Video.

More videos:

  • Review - What is LINPHONE? what does LINPHONE mean? LINPHONE meaning, definition & explanation
  • Review - Linphone Configuration

Amazon Connect videos

Get Started in Minutes with Amazon Connect in Your Contact Center - AWS Online Tech Talks

More videos:

  • Review - Amazon Connect Webinar - Create an Exceptional Contact Center Experience on AWS

Category Popularity

0-100% (relative to Linphone and Amazon Connect)
Communication
75 75%
25% 25
Group Chat & Notifications
Enterprise Communication
0 0%
100% 100
Messaging
100 100%
0% 0

User comments

Share your experience with using Linphone and Amazon Connect. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Amazon Connect should be more popular than Linphone. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Linphone mentions (4)

  • Linux Desktop VOIP That Works Over TCP?
    Well I can tell you that any SIP program can do this, one that comes to mind is Linphone. But you do need a provider. Almost all providers deal with UDP. You might be able to find one that transmits over tcp but that’ll be a very small list. TCP isn’t reliable for VoIP, for media anyway. At best you’ll find one that encrypts the signaling over TLS, which is TCP. But audio, even if encrypted too, is done over UDP.... Source: over 1 year ago
  • How Google is forcing us to make our open source VoIP app worse
    Does Linphone (https://linphone.org/) not meet that need of cross platform (website claims versions for all major OS'es) and open source (https://gitlab.linphone.org/BC/public/linphone-desktop)? - Source: Hacker News / over 1 year ago
  • US Sony Xperia 5 III phone, best MVNO carrier or otherwise? Visible, MINT, Tello?
    Similarly, you can use any SIP (VoIP) provider (e.g. VOIPo Cloud), and configure the SIP account details in your native phone app. This way you will also be able to use a SIP softphone on your computer (e.g. LinPhone on Linux or Telephone on Mac), or even a real SIP phone in your home. Depending on your SIP plan you may or may not be able to make international calls this way. Source: over 2 years ago
  • SIP settings for Fonus accounts
    I heard on RFD Fonus is using linphone.org to code their service. Source: almost 3 years ago

Amazon Connect mentions (8)

  • Being Data-Driven is a Mindset Shift
    Amazon Connect (cloud contact center). - Source: dev.to / about 1 year ago
  • GPT-Powered chatbot over the phone - Try it, and see how it was built
    Amazon Connect is a powerful solution that lets us set up a phone number, build contact flows, support call centre agents, and everything in-between. It's not exactly a leader in this space, but it's smooth integration with other AWS Services makes it a breeze for this scenario. - Source: dev.to / over 1 year ago
  • Amazon to Close 4 of Its 5 US Call Centers, Shifts to Work-from-Home
    I wonder if Amazon is using Amazon Connect to allows agents to answer these calls remotely. https://aws.amazon.com/connect/. - Source: Hacker News / over 1 year ago
  • Gotta love the messaging
    One of my contracts im working on at the moment is creating an entire call centre automatically with https://aws.amazon.com/connect/ - imagine how many people used to be involved in running a WHOLE call centre. You don't even need real people anymore, im just programming the thing to query databases and read the results to people. Source: almost 2 years ago
  • Digital Transformation and IT Modernization for Elections in AWS | AWS Whitepaper Summary
    1- Amazon Connect is an easy-to-use Omni-channel cloud contact center that helps companies provide superior customer service at a lower cost. 2- Amazon Connect is AI-enabled by default. 3- Amazon Connect integrated with Amazon Lex immediately to automate interactions and improve customer service. 4- Amazon Connect allows state and local election officials to be responsive to changing constituent demands, even... - Source: dev.to / almost 3 years ago
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What are some alternatives?

When comparing Linphone and Amazon Connect, you can also consider the following products

Zoiper - Cross-platform VoIP softphone dialer for SIP and IAX systems

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

MicroSIP - MicroSIP is a free portable SIP softphone for Windows based on PJSIP stack.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Jitsi - Open-source video calling and chat platform.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs