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Linnworks VS HelpScout

Compare Linnworks VS HelpScout and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Linnworks logo Linnworks

Linnworks enables businesses to manage their multichannel inventory, orders and fulfillment from a centralized platform and provides insights for business planning and growth.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Linnworks Landing page
    Landing page //
    2023-05-22

Linnworks provides automated inventory, warehouse and order management software for ecommerce retailers. Our solution has over 100 direct integrations including sales channels like Amazon, eBay and Walmart.

Ship orders from your warehouse, your 3PL partners, or both, so fulfillment is streamlined and accurate orders arrive faster.

  • HelpScout Landing page
    Landing page //
    2023-07-14

Linnworks

Website
linnworks.com
Pricing URL
Official Linnworks Pricing
$ Details
paid $599.0 / Monthly
Platforms
Amazon eBay Walmart BigCommerce Shopify TikTok FedEx Easyship DHL Stamps.com Wayfair WooCommerce Klaviyo Fruggo QuickBooks Wish Payoneer Allegro Shipbob Magento Google
Edit details

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Platforms
-
Edit details

Linnworks features and specs

  • Forecast demand accurately with real-time data: Yes
  • Publish your product catalog on multiple sales channels: Yes
  • Sync inventory across warehouse locations and sales channels: Yes
  • Automated order management to connect your sales channels, orders and fulfillment: Yes
  • Accurate inventory management in your warehouse: Yes
  • Automatically generate digital picklists for warehouse staff: Yes
  • Leverage performance data, reports and trending views of your sales channels, SKUs, stock levels, inventory, order and shipping performance: Yes
  • Automate your inventory from one platform: Yes
  • One central location to process orders: Yes
  • 100+ direct integrations including marketplaces like Amazon, eBay, Shopify and WalMart: Yes

HelpScout features and specs

No features have been listed yet.

Linnworks videos

+ Add

Linnworks | Inventory Management Software

More videos:

  • Tutorial - Linnworks | Introduction
  • Demo - Linnworks | Demo 101

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Linnworks and HelpScout)

Linnworks

HelpScout

eCommerce
100 100%
eCommerce
0% 0
Help Desk
0 0%
Help Desk
100% 100
Inventory Management
100 100%
Inventory Management
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Linnworks and HelpScout

Linnworks Reviews

Best Multi-Channel Selling Software in 2023
Compatible with more than 80 selling platforms including eBay, Amazon, Shopify and BigCommerce, as well as dozens of popular shipping carriers, Linnworks allows users to quickly scale their ecommerce businesses by reducing manual workload and combining activity across all channels into one central location.
Source: www.sourcelow.com
Top 10 Amazon Listing Tools for 2019
Linnworks is an extensive e-commerce software tool that connects and automates all parts of the online selling process. In addition to its great feature for simplified listings, which specifically allows the user to bulk list thousands of items, change descriptions, adjust pricing and update shipping in mere seconds, Linnworks also enables multi-channel order management...
Source: algopix.com

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Linnworks mentions (0)

We have not tracked any mentions of Linnworks yet. Tracking of Linnworks recommendations started around Mar 2021.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Linnworks and HelpScout, you can also consider the following products

ChannelAdvisor - As your partner in e-commerce success, we’re here to help you acquire more customers and land more sales than ever before. We keep our customers growing — and we have the stats to prove it.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Brightpearl - Business management software from Brightpearl lets you manage the heart of your retail business, from ordering to shipping, all in one place. Learn more.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Veeqo - Beautiful online inventory and order management software that integrates with Amazon, eBay, Magento, Shopify & WooCommerce to sync inventory and print shipping labels

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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