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Liferay Digital Experience Platform VS Salesforce Service Cloud

Compare Liferay Digital Experience Platform VS Salesforce Service Cloud and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Liferay Digital Experience Platform logo Liferay Digital Experience Platform

An enterprise-grade platform that enables companies to create and connect personalized digital experiences across web, mobile, and social.

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
  • Liferay Digital Experience Platform Landing page
    Landing page //
    2023-07-24
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09

Liferay Digital Experience Platform videos

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Salesforce Service Cloud videos

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Salesforce Service Cloud Overview Demo

Category Popularity

0-100% (relative to Liferay Digital Experience Platform and Salesforce Service Cloud)

Liferay Digital Experience Platform

Salesforce Service Cloud

CMS
100 100%
CMS
0% 0
Help Desk
0 0%
Help Desk
100% 100
Banking
100 100%
Banking
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Liferay Digital Experience Platform and Salesforce Service Cloud

Liferay Digital Experience Platform Reviews

We have no reviews of Liferay Digital Experience Platform yet.
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Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

Social recommendations and mentions

Based on our record, Liferay Digital Experience Platform seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Liferay Digital Experience Platform mentions (2)

  • The Evolution of Remote Careers
    One of the most interesting points from the conversation was about something also encouraged here at Liferay: exchanging roles and teams. I, for one, changed teams many times. It happens both at bxblue and Red Hat. - Source: dev.to / 4 months ago
  • No comments. Now what?
    Traditionally, it is considered good practice to comment code. However, this wisdom has been revisited in recent times. At Liferay, for example, we follow a policy of not commenting code. Personally, I am an enthusiast of this philosophy. But I don't want to present or defend this strategy here, there is a lot of good material on this subject. I want to discuss an open question. - Source: dev.to / 7 months ago

Salesforce Service Cloud mentions (0)

We have not tracked any mentions of Salesforce Service Cloud yet. Tracking of Salesforce Service Cloud recommendations started around Mar 2021.

What are some alternatives?

When comparing Liferay Digital Experience Platform and Salesforce Service Cloud, you can also consider the following products

Turnkey Lender - Automate borrower evaluation, decision making and loan management.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Adobe Experience Manager - Adobe Experience Manager is a cross-platform CMS that works across websites, mobile apps and on-site displays.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Progress Sitefinity - Sitefinity's web content management software is a marketing command center to drive growth for your business. Easily manage multi-site experiences deployed your way.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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