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Librem Chat VS Five9

Compare Librem Chat VS Five9 and see what are their differences

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Librem Chat logo Librem Chat

End-to-end encrypted chat, VOIP, and video calling used by millions of people

Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.
  • Librem Chat Landing page
    Landing page //
    2023-08-02
  • Five9 Landing page
    Landing page //
    2023-05-12

Librem Chat videos

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Librem Chat - Let's Start a Riot(.im)

Five9 videos

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Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

Category Popularity

0-100% (relative to Librem Chat and Five9)

Librem Chat

Five9

Group Chat & Notifications
100 100%
Group Chat & Notifications
0% 0
Communication
4 4%
Communication
96% 96
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Messaging
100 100%
Messaging
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Librem Chat and Five9

Librem Chat Reviews

We have no reviews of Librem Chat yet.
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Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
Source: www.dayonetech.com
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.
Source: biz30.timedoctor.com

Social recommendations and mentions

Based on our record, Librem Chat should be more popular than Five9. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Librem Chat mentions (7)

  • Instances that doesn't block any instance
    Librem Chat is one of the most liberal instances since their business revolves around privacy and free speech, the free option gives access to Mastodon, the optional paid plan adds email and a VPN to Mastodon. Source: about 1 year ago
  • Librem 5 first impressions; comparison to Pinephones
    The "librem.one" entry in the Online Accounts doesn't work either. I get a TLS error IIRC. It's a crime that their bug tracker isn't free for all. Source: over 1 year ago
  • Does it make any difference which Matrix server you join?
    Or any recommendations? I was thinking of joining unredacted.org or librem.one or is there no point not just going with matrix.org which has the more up to date server version and most likely best maintenance and uptime? Source: over 1 year ago
  • what's a lesser know distro that surprised you in a positive way?
    The main thing I would personally be worried about with Purism is a lack of timely software updates, as they were not good with them when it comes to their Librem One ecosystem (why even offer something like it, when you don't have the resources to administrate it properly?). Therefore I wondered if that might have been an issue with PureOS. Source: over 1 year ago
  • At wits end about managing privacy and Living My Life
    Https://librem.one/ is a step in the right direction. I’m going with Microsoft plus third party privacy services for the moment but biting the bullet in regards to my DAW and switching to Reaper. Framework laptop and building a new PC. Making my current pc a steambox. This should be interesting. Source: over 2 years ago
View more

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: about 2 years ago

What are some alternatives?

When comparing Librem Chat and Five9, you can also consider the following products

Element.io - Secure messaging app with strong end-to-end encryption, advanced group chat privacy settings, secure video calls for teams, encrypted communication using Matrix open network. Riot.im is now Element.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Matrix.org - Matrix is an open standard for decentralized persistent communication over IP.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Revolt (for Riot) - Better desktop integration for Riot.im (not only) for GNOME.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

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