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However, if you did verify the hashes of the installer and downloaded it from ledger.com and then you were updating your app all the time, there is no risk for you and your Ledger Live should be genuine. Source: 5 months ago
We know you’ve been waiting for an update on your Ledger Stax order and we apologize for the wait. Thanks for your patience and being the first in line. The Ledger team’s top priority is delivering Ledger Stax to you and meeting our stringent quality standards. With Ledger Stax, we are building a truly innovative product with a first-of-its-kind, curved E Ink touch-screen display. Getting this screen to you has... Source: 8 months ago
Should I be concerned because I bought Ledger device from authorised reseller from official ledger.com because it's a 3rd party? Been using fine for years (device genuine checked on ledger live and etc) and is authorised reseller from official ledger website ledger.com still 3rd party? Source: 9 months ago
Presumably you still have the seedphrase? If so, you can buy a new Ledger and restore it (make sure you get the official version of Ledger Live from ledger.com only). You could also get a Trezor and put in the same seed phrase, but Trezor doesn't support that many coins, so you may get stuck for some coins. Source: 10 months ago
I’ve received my Nano X from authorised reseller from ledger.com, not Amazon or third party. The box is in orange and black and the container is white. Is it normal? See attached. I know that ledger changed their packaging but I heard it was in black which is different to what I got. Can you confirm it is safe? Source: 10 months ago
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