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Leaptree VS PlayVox

Compare Leaptree VS PlayVox and see what are their differences

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Leaptree logo Leaptree

Grow revenue with intuitive sales incentive plans and dynamic QA scorecards for call center teams. The only 5 star rated revenue performance platform native to Salesforce. Book a demo!

PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.
  • Leaptree Landing page
    Landing page //
    2023-08-30
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

Leaptree videos

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PlayVox videos

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Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

Category Popularity

0-100% (relative to Leaptree and PlayVox)

Leaptree

PlayVox

Work Management
14 14%
Work Management
86% 86
Communication
0 0%
Communication
100% 100
Sales
100 100%
Sales
0% 0
Customer Engagement
100 100%
Customer Engagement
0% 0

User comments

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What are some alternatives?

When comparing Leaptree and PlayVox, you can also consider the following products

CloudTalk - Work locally, grow globally

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

CallSource - CallSource is a call tracking system for sales and marketing teams.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

MaestroQA - MaestroQA is software for customer service quality assurance. Whether it's CSAT, CES, or more, we will drive the metrics behind your team.

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