Lazy Monkey offers innovative QR-based feedback management systems designed to streamline the collection and analysis of customer, patient, student, and public feedback. Our secure, easy-to-use platform empowers organizations across healthcare, retail, finance, education, and public services to glean actionable insights from stakeholder experiences.
Tailored feedback surveys administered via QR codes placed in high-visibility locations allow Lazy Monkey clients to capture feedback in real time. Our healthcare feedback management system for hospitals facilitates patient satisfaction data gathering bedside or at the point of service to pinpoint areas for quality improvement. Mall operators leverage Lazy Monkey’s customizable digital comment cards to better understand shopper preferences and expectations.
Universities and academic institutions utilize Lazy Monkey to deploy student feedback surveys via QR codes in classrooms, cafeterias, dorms, and more. Our student feedback system empowers universities to monitor key indicators tied to the student experience and address issues quickly. Banks employ our fintech feedback solution to allow customers to conveniently log suggestions or frustrations regarding products, services, and branches.
Proprietary analytics dashboards transform raw feedback data into intuitive charts and tables for reflection and decisive action. Custom questionnaire builders allow Lazy Monkey clients to dig deeper into customer priorities, expectations, and challenges. Robust integration options enable captured insights to feed existing CRM, ERP or other systems to close the feedback loop.
Lazy Monkey offers feedback management technologies purpose-built for accuracy, ease of use and actionability. Our tailored solutions backed by analytics place consumer insights directly into decision-maker hands. Join leading healthcare providers, universities, retailers and financial institutions leveraging Lazy Monkey to actively listen, learn and serve.
No features have been listed yet.
No LazyMonkey videos yet. You could help us improve this page by suggesting one.
LazyMonkey's answer
LazyMonkey let's businesses track the feedback of their customers in the real time.
LazyMonkey's answer
LazyMonkey is an ideal choice for healthcare service providers, malls, universities, large franchises, banking institutions, etc.
LazyMonkey's answer
Because it can be easily installed in any kind of premises. Also, customers can share feedback just by scanning QR codes without the need to install any app on their phone.
One of our customers said: Our small mining operation needed to go from paper based process to digital forms. At first, Google forms allowed us to use this Web-based platform that lets individuals and businesses of all sizes build customizable forms to conduct surveys and generate real-time response charts.
We saw that a small sample of our field workers quickly adopted the new way of working.
Step 1: accomplished.
Now unto step 2.
How do we deploy this unto our whole team? We needed email notifications, offline response collection when without wifi on the field. Our CIO and his director of operations needed deep data and trends analysis as well. Our inspectors, when doing their audits, needed to capture approx. 25 high definition pictures, some audio notes and a video which wasn't really possible with google forms.
So, we can 100% credit the use of google forms to our transition towards a paperless process, but as we navigated saashub.com a little more, we were able to discover a world of alternatives. We strongly suggest to start using google forms before undergoing a big implementation plan towards such enterprise level inspection tools like nspek or even cheaper solutions like prontoforms.
I am not sure if we would start with google's solution first if we would to do this digital transformation all over, but it did allow us to discover it's limits pretty quickly.
At some point, we needed custom fields and functions, and none of us was able to code, so the nSpek training that comes with the application definitely sets it's self apart, giving us full autonomy.
Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.
SurveySparrow - Turning surveys into conversations
Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!