Software Alternatives, Accelerators & Startups

LabTech VS HaloPSA

Compare LabTech VS HaloPSA and see what are their differences

LabTech logo LabTech

LabTech is one of the leading IT automation programs that is designed for automating the all kind of IT related tasks and improving the IT services as well.

HaloPSA logo HaloPSA

You’re in good company 100,000+ people, from 40+ countries, trust HaloPSA to centralise their business processes.
  • LabTech Landing page
    Landing page //
    2022-05-03
  • HaloPSA Landing page
    Landing page //
    2023-11-06

HaloPSA is a single, all-inclusive solution, designed for MSPs. HaloPSA gives you the power to manage your comprehensive service desk with powerful ITIL aligned out-of-the-box functionality. With an integrated PSA platform you will experience features such as time-tracking and billing, advanced reporting, asset management, remote access, seamless integrations, automation tools and more. Tailored to your requirements with an intuitive UI, you can remedy your client issues with an unlimited PSA solution

LabTech

Pricing URL
-
$ Details
-
Platforms
-

HaloPSA

$ Details
paid Free Trial £35.0 / Monthly (per agent)
Platforms
Windows Browser Android Web iOS Google Chrome REST API Firefox Cross Platform JavaScript Safari Chrome OS iPhone Cloud Internet Explorer Windows Phone Edge Node JS .Net AWS C++ TypeScript Windows IIS

LabTech features and specs

  • Comprehensive Automation
    LabTech Automate provides a wide range of automation capabilities that help streamline processes, reduce manual work, and improve efficiency in IT management.
  • Remote Monitoring and Management
    The platform offers extensive remote monitoring and management tools that allow IT professionals to effectively manage and troubleshoot systems without being physically present.
  • Customization and Scripting
    LabTech allows for significant customization through scripting capabilities, enabling users to tailor automation scripts to specific needs and improve workflow.
  • Scalability
    Designed to support growth, the platform can scale with the needs of a business, accommodating more endpoints and users as necessary.
  • Integration with ConnectWise Suite
    As part of the ConnectWise platform, LabTech Automate integrates seamlessly with other ConnectWise products, enhancing functionality and providing a unified IT management experience.

Possible disadvantages of LabTech

  • Complexity
    Due to its comprehensive features and extensive automation capabilities, LabTech Automate can be complex to set up and requires a significant learning curve.
  • Cost
    The platform can be expensive, particularly for small businesses, which may find it challenging to justify the cost against their budget.
  • Interface and Usability
    Some users report that the user interface is not as intuitive as they would like, potentially complicating initial configuration and daily usage.
  • Resource Intensive
    LabTech Automate can be resource-intensive, requiring substantial system resources to run effectively, which might impact performance on older hardware.
  • Support and Documentation
    While support is available, some users have noted that the documentation can be insufficient or difficult to navigate, limiting effective self-help.

HaloPSA features and specs

  • Help desk & requests management

LabTech videos

BMG LABTECH review

More videos:

  • Review - We are BMG LABTECH!

HaloPSA videos

HaloPSA - An Introduction (2021)

More videos:

  • Review - HaloPSA - RMM (2021)
  • Review - HaloPSA - Billing (2021)

Category Popularity

0-100% (relative to LabTech and HaloPSA)
Monitoring Tools
62 62%
38% 38
IT Management
68 68%
32% 32
MSP
0 0%
100% 100
DevOps Tools
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LabTech and HaloPSA

LabTech Reviews

We have no reviews of LabTech yet.
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HaloPSA Reviews

  1. Michael Rubin
    · Director at Tech Gloves ·
    HaloPSA Review

    HaloPSA has been a great experience for us. We have been using it for just under a year and had tried several systems before we found HaloPSA. HaloPSA was the only one that ticked all the right boxes with its modern, clean and fast interface, huge array of integrations, fantastic support and very competitive price.

    👍 Pros:    Intuitive|Nice interface|Wide range of integrations|Great customer support

Social recommendations and mentions

Based on our record, HaloPSA seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LabTech mentions (0)

We have not tracked any mentions of LabTech yet. Tracking of LabTech recommendations started around Mar 2021.

HaloPSA mentions (4)

  • ConnectWise Exodus - no wonder...!
    We heard about haloPSA at the Vegas MSP conference last month. Several MSPs are moving to them. We were very impressed with the staff that represented the. Booth. Check ‘em out: https://halopsa.com. Source: almost 2 years ago
  • Issues with help desk
    I've been e-mailing support @ halopsa.com and my tickets always get created? I can also login to support.halopsa.com and log a ticket directly in the self service portal. Source: over 2 years ago
  • Ticketing/PM/Time Tacking/Documentation Stack Review and Recommendation
    We're an autotask shop, but if I was starting all over, I'd be looking hard at https://halopsa.com/. Source: about 3 years ago
  • MSP Friendly CRM Solutions
    I moved to Halo - https://halopsa.com - from Connectwise and it's working well for me. Combines the PSA and CRM in one. Source: almost 4 years ago

What are some alternatives?

When comparing LabTech and HaloPSA, you can also consider the following products

Datto - Datto protects essential business data for tens of thousands of the world's fastest growing companies, delivering uninterrupted access to data on site, in transit, and in the cloud.

Atera - Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™.

Vinzant Global ECS - Job scheduling solution for Windows, Unix and Linux. Vinzant Software has been providing job scheduling solutions since 1987.

SuperOps.ai - Remote Monitoring & Management(RMM) and Professional Services Automation(PSA) platform for Managed Service Providers

TrueSight Server Automation - TrueSight Server Automation from BMC allows you to quickly and securely provision, configure, patch, and maintain physical, virtual, and cloud servers.

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.