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Labidesk VS Freshdesk Omnichannel Support

Compare Labidesk VS Freshdesk Omnichannel Support and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Labidesk logo Labidesk

LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!

Freshdesk Omnichannel Support logo Freshdesk Omnichannel Support

The ultimate omnichannel helpdesk for your customer support
  • Labidesk Landing page
    Landing page //
    2022-05-07

LabiDesk is a Helpcenter software with multiple support channels: Knowledge Base, Shared Email Inbox/ Ticketing System, HelpWidget, Chat. It helps manage incoming requests, onboarding, and communication with the customers.

  • Customizable HelpCenter with Articles & FAQ for Self Service;
  • HelpWidget with automatic replies, to reduce the number of incoming requests;
  • Shared Email Inbox/ Ticketing System to properly and in a timely manner work on the customer issues;
  • Canned Responses/ Macros for your Agents;
  • SLA, Department and Agents Roles, and Routing.
  • Freshdesk Omnichannel Support Landing page
    Landing page //
    2023-08-02

Labidesk videos

+ Add

LabiDesk Intro

More videos:

  • Review - Labidesk Review - All in One Customer Support Help Desk with Shared Inbox, Live Chat & Announcement
  • Review - LabiDesk HelpDesk Software Intro (Live Chat Software, Ticketing Software and Knowledge Base)
  • Review - Labidesk Customer Support Software to Assist, Engage and Sell!

Freshdesk Omnichannel Support videos

No Freshdesk Omnichannel Support videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Labidesk and Freshdesk Omnichannel Support)

Labidesk

Freshdesk Omnichannel Support

Customer Support
83 83%
Customer Support
17% 17
CRM
0 0%
CRM
100% 100
Help Desk
83 83%
Help Desk
17% 17
Customer Service
86 86%
Customer Service
14% 14

User comments

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What are some alternatives?

When comparing Labidesk and Freshdesk Omnichannel Support, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

HelpSite - HelpSite is a simple service to help your setup the perfect support centre or help site.

HelpDesk - HelpDesk is a powerful and affordable ticketing system and help desk software for effortless customer support. Get started for free, no credit card required.

Gist Platform - Live chat, bots & marketing automation -- free.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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