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Kustomer VS B2Chat

Compare Kustomer VS B2Chat and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Kustomer logo Kustomer

Kustomer is the first intelligent CRM for customer experience that enables you to know everything about every customer.

B2Chat logo B2Chat

Instant messaging software to unify all of your chats in one single inbox.
  • Kustomer Landing page
    Landing page //
    2023-09-22
  • B2Chat Landing page
    Landing page //
    2023-09-15

B2Chat is a platform that lets you unify all of your instant messages in one single inbox. Answer to all of the chats from Facebook Messenger, Instagram, LiveChat, Telegram and WhatsApp with the amount of agents you require and from the same platform. Send mass messages, automatic responses, create tags and departaments and get acess to full reports. Use B2Chat with one-click integration to all or some of these channels, adds bots and get ready to not miss a sale on your next chat.

Kustomer features and specs

No features have been listed yet.

B2Chat features and specs

  • WhatsApp Integration: Yes
  • WhatsApp Chatbot: Yes
  • WhatsApp Sales Chatbot: Yes
  • WhatsApp Business Access: Yes
  • Reports: Yes
  • Reporting & Analytics: Yes
  • Reporting & Statistics: Yes
  • Report Generator: Yes
  • Audit Trail: Yes
  • Audit Management: Yes
  • Auditing & Reporting: Yes

Kustomer videos

+ Add

What is Kustomer?

More videos:

  • Review - Get True Omnichannel Customer Service with Kustomer
  • Review - Customer Success QBRs (Quarterly Business Reviews) Best Practices | Chad Horenfeldt - Kustomer

B2Chat videos

+ Add

What is B2chat?

Category Popularity

0-100% (relative to Kustomer and B2Chat)

Kustomer

B2Chat

Help Desk
100 100%
Help Desk
0% 0
Customer Support
21 21%
Customer Support
79% 79
Analytics
100 100%
Analytics
0% 0
Communication
0 0%
Communication
100% 100

User comments

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What are some alternatives?

When comparing Kustomer and B2Chat, you can also consider the following products

Sitecore - Sitecore A/S has produced the Sitecore content management system since 1999.

Whelp - AI-based Omni channel customer support platform with chat bot system (On premise and cloud based)

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Saysimple - Saysimple is a business communication platform that helps small businesses communicate faster and more effectively with their customers.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

SleekFlow.io - Sell, convert & support better on chat

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