KuFlow is a developer-oriented workflow engine, on which to design and execute business processes. We like to call it an orchestrator of tasks, both human and automated.
KuFlow is built by developers for developers, and it makes sense for organizations of a certain size, with two fundamental aspects: - They have a certain complexity in their business processes, which they must try to solve and automate as much as possible. - They have an IT department that must respond to and support the digital transformation needs of the organization.
GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.
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