Kore.ai VS PlayVox
Compare Kore.ai VS PlayVox and see what are their differences
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management
featured
Kore.ai
Dialogflow
Microsoft Bot Framework
rasa NLU
Herbie.ai
Cognigy.AI
Amazon Lex
Phonexia Voicebot Suite
PlayVox
Scorebuddy
ActivTrak
Five9
Calabrio ONE
Stella Connect
Genesys
Observe.AI
Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?
Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.
Centralize, filter, and prioritize all your interactions to identify where the real problems are.
PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.
Kore.ai PlayVoxBased on our record, Kore.ai seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Kore.ai, the world's leading enterprise conversational and generative AI platform and solutions provider, today announced the appointment of Devendra Kumar (DK) Sharma as president and chief operating officer (COO). As COO, he is leading Kore.ai's Go-to-Market functions, revenue growth, client success, strategy and cross-functional collaboration while driving overall operational excellence. Source: 10 months ago
Dialogflow - Conversational UX Platform. (ex API.ai)
Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.
Microsoft Bot Framework - Framework to build and connect intelligent bots.
ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.
rasa NLU - A set of high level APIs for building your own language parser
Five9 - Five9 provides cloud-based call center software for sales, marketing and support.