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Kore.ai VS Genesys Engage

Compare Kore.ai VS Genesys Engage and see what are their differences

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Kore.ai logo Kore.ai

Kore.ai is the only AI chatbot platform built with the enterprise in mind. Build NLP-ready chatbots that use ML and AI to complete all types of tasks. Demo Now

Genesys Engage logo Genesys Engage

Contact Center Operations
  • Kore.ai Landing page
    Landing page //
    2023-05-10
  • Genesys Engage Landing page
    Landing page //
    2023-08-03

Kore.ai

Website
kore.ai
Release Date
2013 January
Startup details
Country
United States
State
Florida
City
Orlando
Founder(s)
Raj Koneru
Employees
250 - 499
Edit details

Genesys Engage

Website
genesys.com
Release Date
-
Edit details

Kore.ai videos

+ Add

02 - Kore.ai's Chatbot Builder Walkthrough

More videos:

  • Demo - Chatbot Builder Demo (25 mins) - Kore.ai

Genesys Engage videos

+ Add

Genesys Engage on Azure: Create memorable customer experiences

Category Popularity

0-100% (relative to Kore.ai and Genesys Engage)

Kore.ai

Genesys Engage

Chatbots
100 100%
Chatbots
0% 0
Communication
0 0%
Communication
100% 100
Chatbot Platforms & Tools
100 100%
Chatbot Platforms & Tools
0% 0
Customer Support
17 17%
Customer Support
83% 83

User comments

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Social recommendations and mentions

Based on our record, Kore.ai seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Kore.ai mentions (1)

  • Kore.ai Appoints Former Citigroup International CIO as President & COO to Lead Global Operations
    Kore.ai, the world's leading enterprise conversational and generative AI platform and solutions provider, today announced the appointment of Devendra Kumar (DK) Sharma as president and chief operating officer (COO). As COO, he is leading Kore.ai's Go-to-Market functions, revenue growth, client success, strategy and cross-functional collaboration while driving overall operational excellence. Source: 10 months ago

Genesys Engage mentions (0)

We have not tracked any mentions of Genesys Engage yet. Tracking of Genesys Engage recommendations started around Mar 2021.

What are some alternatives?

When comparing Kore.ai and Genesys Engage, you can also consider the following products

Dialogflow - Conversational UX Platform. (ex API.ai)

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Microsoft Bot Framework - Framework to build and connect intelligent bots.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

rasa NLU - A set of high level APIs for building your own language parser

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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