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KOOKOO VS NICE inContact

Compare KOOKOO VS NICE inContact and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

KOOKOO logo KOOKOO

All in one solution for calls, IVR, live chat, customer management & more.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • KOOKOO Landing page
    Landing page //
    2019-02-01
  • NICE inContact Landing page
    Landing page //
    2023-10-04

KOOKOO videos

+ Add

KooKoo Birds Krack Up Cars Toy Unboxing and Review

More videos:

  • Review - Kookoo Birds Toy Overview & Review plus Blind Pack Opening
  • Review - KooKoo Birds App Review [For Ashens]

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to KOOKOO and NICE inContact)

KOOKOO

NICE inContact

Communication
21 21%
Communication
79% 79
Enterprise Communication
24 24%
Enterprise Communication
76% 76
Call Center Software
41 41%
Call Center Software
59% 59
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare KOOKOO and NICE inContact

KOOKOO Reviews

We have no reviews of KOOKOO yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing KOOKOO and NICE inContact, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

HoduCC - HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.

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