Software Alternatives & Reviews

Kommunicate VS ServiceDock

Compare Kommunicate VS ServiceDock and see what are their differences

Kommunicate logo Kommunicate

Customer support automation platform with live chat and chatbots

ServiceDock logo ServiceDock

Customer experience management for retail and service chains.
  • Kommunicate Landing page
    Landing page //
    2023-09-27

Kommunicate is a world-beating customer support solution made by team Intentive. At Intentive, we have empowered 1000+ businesses with in-app messaging solutions. Being in the SaaS scenario for more than five years, we have embarked on a new journey to provide an all-in-one customer support solution to help you delight your customers in this consumer-first era. We are a team of 30+ hard working engineers, designers, marketers and sales superstars who live and breathe consumer-first products. We have an office in Bangalore, KA-IND. Drop by to say hello over a cup of coffee.

  • ServiceDock Landing page
    Landing page //
    2021-12-21

Kommunicate videos

Live Chat Plugin Review | Chat Bot | Customer Service | Kommunicate

More videos:

  • Review - Kommunicate Overview - A Human+Bot Hybrid Support Platform
  • Review - What is Kommunicate ? | Overview | Human + Bot Hybrid Support
  • Demo - Welcome to Kommunicate! | On-boarding 2021

ServiceDock videos

ServiceDock - Capture 3X more in-store customer feedback using messaging apps

More videos:

  • Review - Feedback Management for Restaurants & Franchises (ServiceDock. Capture Feedback via Messaging Apps)
  • Review - Feedback Management for Retail Chains (ServiceDock - Capture Feedback via Messaging Apps)

Category Popularity

0-100% (relative to Kommunicate and ServiceDock)
Customer Support
100 100%
0% 0
SMS Marketing
0 0%
100% 100
Chatbots
100 100%
0% 0
ERP
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Kommunicate and ServiceDock

Kommunicate Reviews

A Comprehensive Examination of the Top 5 Chat Automation Solutions
Kommunicate boasts seamless integrations with an array of third-party tools and services such as AWS, Dialogflow, Zendesk, Google Analytics, among others, enriching the functionality of your chatbot. Its user-friendly no-code builder, while intuitive, packs a punch, enabling the creation of intricate chatbot flows effortlessly.

ServiceDock Reviews

We have no reviews of ServiceDock yet.
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Social recommendations and mentions

Based on our record, Kommunicate seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Kommunicate mentions (1)

  • Best Front End Solutions
    Dialogflow Messenger is relatively limited. I'm searching for a front end solution that ideally also provides a live agent handoff. http://kommunicate.io seemed like the perfect fit, however, they don't support Dialogflow environments, which is a dealbreaker for us. Source: over 1 year ago

ServiceDock mentions (0)

We have not tracked any mentions of ServiceDock yet. Tracking of ServiceDock recommendations started around Mar 2021.

What are some alternatives?

When comparing Kommunicate and ServiceDock, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Looklet - Looklet provides retailers with an efficient in-house studio and creative styling tools to produce high quality dynamic fashion images.

Drift - A messaging app that helps you grow your business.

Shopperations - For a shopper marketing collaboration system that tracks budgets, automates reporting & calendars, & streamlines post-event analysis

Ticksy - Simple, beautiful customer support.

Trailblazer - A new architecture for Rails.