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Koha VS NICE inContact

Compare Koha VS NICE inContact and see what are their differences

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Koha logo Koha

Koha is the first free and open source software library automation package (ILS).

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Koha Landing page
    Landing page //
    2022-12-29
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Koha videos

+ Add

KOHA Canned Dog Food & Dehydrated Food Mixes Review and Analysis

More videos:

  • Review - NGÀY XƯA CÓ MỘT CON BÒ (Phần 1: Cốt Truyện) I Koha Review
  • Review - KOHA the first open-source Integrated Library System (ILS): An overview of its functions

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Koha and NICE inContact)

Koha

NICE inContact

CMS
100 100%
CMS
0% 0
Communication
0 0%
Communication
100% 100
LMS
100 100%
LMS
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

Share your experience with using Koha and NICE inContact. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Koha and NICE inContact

Koha Reviews

We have no reviews of Koha yet.
Be the first one to post

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Social recommendations and mentions

Based on our record, Koha seems to be more popular. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Koha mentions (10)

  • Collection tracking?
    Koha library system? https://koha-community.org/. Source: 5 months ago
  • Need help for setting up a library.
    Koha Library Software is a free & open source library system. Source: about 1 year ago
  • FOSS lending system for $stuff
    We are lending stuff like books, laptops, beer benches (hallo freunde) and other stuff. Currently we are using librebooking, but obviously this is not the intended use case. Stuff like maximum lended objects is relevant to us. I saw koha which looks promising, but as it is intended for a library it has any features we dont need, such as acquistion. Any ideas? Source: about 1 year ago
  • What would be the easiest way to catalog every prop my school drama department has?
    On the harder side of the world, there are entire open source products like Koha (https://koha-community.org) and Evergreen (https://evergreen-ils.org) that are capable of running large libraries, but require installation and systems maintenance. On the easier, something like Librarycat (https://www.librarycat.org) might work fine for your needs (and if you end up using it, lmk...the developer is a friend) or... Source: over 1 year ago
  • help needed - library Software
    KOHA is open source software: https://koha-community.org/. Source: over 1 year ago
View more

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

What are some alternatives?

When comparing Koha and NICE inContact, you can also consider the following products

Alma - Meet Alma, a modern and affordable integrated student information system (SIS) and learning...

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Follett Destiny Library Manager - Follett Destiny Library Manager is a complete library management system that can be accessed from anywhere.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Sierra ILS - Sierra is designed to make your library effective.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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