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Kofax Customer Communications Manager VS Planhat

Compare Kofax Customer Communications Manager VS Planhat and see what are their differences

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Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Kofax Customer Communications Manager logo Kofax Customer Communications Manager

Kofax Customer Communications Manager™ helps you better engage with customers across multiple channels, in the manner they prefer, with personal documents and communications.

Planhat logo Planhat

Customer success has changed. Meet the modern Customer Platform!
  • Kofax Customer Communications Manager Landing page
    Landing page //
    2023-08-27
  • Planhat Landing page
    Landing page //
    2023-08-24

Planhat is a customer platform built to give insights, manage workflow and drive customer experience. Planhat is helping hundreds of modern technology companies worldwide center their business around their customers in order to maximize customer success and customer lifetime value.

Built for everyone from the CSM to the C-Suite, the platform allows you to unify your customer data, to set goals and ideal outcomes, and to enhance the customer journey with features like playbooks, automation and collaboration.

The company was founded in Stockholm, Sweden in 2014 and has a team of 100+ people across Europe, North America, South America, and APAC. Read more at www.planhat.com.

Kofax Customer Communications Manager videos

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Planhat videos

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Webinar: Customer Success Lifecycle Journey Maps | Planhat

Category Popularity

0-100% (relative to Kofax Customer Communications Manager and Planhat)

Kofax Customer Communications Manager

Planhat

Customer Experience Management
26 26%
Customer Experience Management
74% 74
Customer Success
0 0%
Customer Success
100% 100
Help Desk
31 31%
Help Desk
69% 69
Communication
100 100%
Communication
0% 0

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What are some alternatives?

When comparing Kofax Customer Communications Manager and Planhat, you can also consider the following products

PlanetPress Connect - A toolset for printed and digital communications.

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

Adobe Experience Manager - Adobe Experience Manager is a cross-platform CMS that works across websites, mobile apps and on-site displays.

Totango - Totango is a Customer Success Software Platform

Front - multi-channel inbox service for collaborative teams

Gainsight - Customer Success for the New Enterprise

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