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Kofax Customer Communications Manager VS FCI CCM

Compare Kofax Customer Communications Manager VS FCI CCM and see what are their differences

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Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Kofax Customer Communications Manager logo Kofax Customer Communications Manager

Kofax Customer Communications Manager™ helps you better engage with customers across multiple channels, in the manner they prefer, with personal documents and communications.

FCI CCM logo FCI CCM

FCI Customer Communication Management (CCM) Software Solutions is helping to deliver top-notch Customer Experience with interactive Personalized Communications to fulfill Customer expectations.
  • Kofax Customer Communications Manager Landing page
    Landing page //
    2023-08-27
  • FCI CCM Landing page
    Landing page //
    2023-08-05

FCI CCM is an elegant solution that aims at traversing the gap between business organizations and their customers by assisting them to deliver dynamic, interactive, and personalized Omni-channel communication solutions. Businesses need an Omni-channel Communication platform i.e, a CCM Software that allows them to deliver Real-Time Dynamic Communications at an ease.

Kofax Customer Communications Manager videos

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FCI CCM videos

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FCI CCM, a Customer Communication Management Service provider company.

Category Popularity

0-100% (relative to Kofax Customer Communications Manager and FCI CCM)

Kofax Customer Communications Manager

FCI CCM

Customer Experience Management
51 51%
Customer Experience Management
49% 49
Help Desk
53 53%
Help Desk
47% 47
Communication
46 46%
Communication
54% 54
Customer Communication
48 48%
Customer Communication
52% 52

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What are some alternatives?

When comparing Kofax Customer Communications Manager and FCI CCM, you can also consider the following products

PlanetPress Connect - A toolset for printed and digital communications.

Front - multi-channel inbox service for collaborative teams

Adobe Experience Manager - Adobe Experience Manager is a cross-platform CMS that works across websites, mobile apps and on-site displays.

Messagepoint - Messagepoint is a SaaS-based customer communication management solution that allows organizations to enhance customer experiences with the help of their optimized communication systems.

Quadient Customer Communications Management - In the last blog entry, we went through a quick history of the channels that are involved in a CCM (Customer Communication Manage

OpenText Exstream - Customer Experience Management

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