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KnownOutage VS BoldDesk

Compare KnownOutage VS BoldDesk and see what are their differences

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KnownOutage logo KnownOutage

Quickly and easily alert people when there is an issue or outage with your service.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • KnownOutage Landing page
    Landing page //
    2019-09-15
  • BoldDesk Landing page
    Landing page //
    2023-04-20

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

KnownOutage features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

KnownOutage videos

No KnownOutage videos yet. You could help us improve this page by suggesting one.

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BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to KnownOutage and BoldDesk)

KnownOutage

BoldDesk

Website Monitoring
100 100%
Website Monitoring
0% 0
Customer Support
9 9%
Customer Support
91% 91
Status Pages
100 100%
Status Pages
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using KnownOutage and BoldDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

KnownOutage mentions (0)

We have not tracked any mentions of KnownOutage yet. Tracking of KnownOutage recommendations started around Mar 2021.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing KnownOutage and BoldDesk, you can also consider the following products

Stashboard - Stashboard is a status dashboard for APIs and software services.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Cachet - Cachet is a free, open source status page for your API, service or company. Built with all of the features that you'd expect from a status page.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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