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Knowmax VS USU Knowledge Management

Compare Knowmax VS USU Knowledge Management and see what are their differences

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Knowmax logo Knowmax

Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

USU Knowledge Management logo USU Knowledge Management

USU Knowledge Management is a knowledge management solution that helps your customer facing agents with relevant, easy to understand knowledge so that they can provide better, more efficient customer service.
  • Knowmax Landing page
    Landing page //
    2023-09-04
  • USU Knowledge Management Landing page
    Landing page //
    2023-01-19

Knowmax

Website
knowmax.ai
Pricing URL
Official Knowmax Pricing
$ Details
Free Trial $14.99 / Monthly (The price is per user per module)
Platforms
Windows Mac OSX Linux Google Chrome
Edit details

USU Knowledge Management

Website
usu.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

Knowmax features and specs

  • Free Trial: 14-day free trial, no credit card required
  • Demo: Yes
  • Integrations: Designed to Integrate Seamlessly with Your Favorite Tools
  • Easy to Set-up and use: Yes
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • Clean UI: Simple and intuitive user interface for rapid and accurate search
  • Clean UI: Drag & Drop Interface
  • Clean UI: Easy to use and navigate, Modern Wiki Editor, Questions and Answers
  • Analytics and Reporting: The practice manager will receive full statistics on the practice’s performance.
  • Knowledge Management: Yes
  • Knowledge Base: Yes

USU Knowledge Management features and specs

No features have been listed yet.

Knowmax videos

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USU Knowledge Management videos

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USU Knowledge Management: Empowering Agents and Improving Customer Experience

Category Popularity

0-100% (relative to Knowmax and USU Knowledge Management)

Knowmax

USU Knowledge Management

Communication
84 84%
Communication
16% 16
VoIP
100 100%
VoIP
0% 0
WiKi
0 0%
WiKi
100% 100
Phone System
100 100%
Phone System
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Knowmax and USU Knowledge Management

Knowmax Reviews

15 Best Learning Management Systems (LMS of the Year 2020)
It also helps in the overall learning curve and helps improve time to proficiency for agents while they’re operational. Knowmax primarily consists of modules such as decision trees, visual how-to guides along with training, learning & assessment components.
Source: www.softwaretestinghelp.com

USU Knowledge Management Reviews

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What are some alternatives?

When comparing Knowmax and USU Knowledge Management, you can also consider the following products

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

Novanet (C3) - Novanet (C3) provides a cloud-based contact center, inbound call center, customer support, and outbound dialer applications.

uContact - uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.

Contaque - Contaque is a call center solution which embraces internet and open source technology that integrates with existing voice and data systems.

CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.

NobelBiz OMNI+ - NobelBiz is a Contact Center Technology company offering an omnichannel software designed with full remote capabilities paired with an innovative carrier-of-carriers network.

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