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Knowledge Plaza VS BoldDesk

Compare Knowledge Plaza VS BoldDesk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Knowledge Plaza logo Knowledge Plaza

Knowledge Plaza is a SaaS Platform dedicated to Social Knowledge Management.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • Knowledge Plaza Landing page
    Landing page //
    2018-09-29
  • BoldDesk Landing page
    Landing page //
    2023-04-20

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Knowledge Plaza

Website
knowledgeplaza.net
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $10.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

Knowledge Plaza features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Knowledge Plaza videos

No Knowledge Plaza videos yet. You could help us improve this page by suggesting one.

+ Add video

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Knowledge Plaza and BoldDesk)

Knowledge Plaza

BoldDesk

WiKi
100 100%
WiKi
0% 0
Customer Support
0 0%
Customer Support
100% 100
Internal Knowledgebase
100 100%
Internal Knowledgebase
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Knowledge Plaza and BoldDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Knowledge Plaza mentions (0)

We have not tracked any mentions of Knowledge Plaza yet. Tracking of Knowledge Plaza recommendations started around Mar 2021.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing Knowledge Plaza and BoldDesk, you can also consider the following products

teampage - Create & Publish A Simple Responsive Team Page In Minutes.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Obie.ai - Access knowledge quicker without leaving Slack

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Omnistar - Email Marketing Service Provider

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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