Software Alternatives & Reviews

KnoahSoft Harmony VS NICE inContact

Compare KnoahSoft Harmony VS NICE inContact and see what are their differences

KnoahSoft Harmony logo KnoahSoft Harmony

KnoahSoft Harmony is a workforce optimization platform for contact centers.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • KnoahSoft Harmony Landing page
    Landing page //
    2023-06-23
  • NICE inContact Landing page
    Landing page //
    2023-10-04

KnoahSoft Harmony videos

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NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to KnoahSoft Harmony and NICE inContact)
Project Management
100 100%
0% 0
Communication
6 6%
94% 94
Enterprise Communication
0 0%
100% 100
Task Management
100 100%
0% 0

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Reviews

These are some of the external sources and on-site user reviews we've used to compare KnoahSoft Harmony and NICE inContact

KnoahSoft Harmony Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing KnoahSoft Harmony and NICE inContact, you can also consider the following products

WorkFusion - WorkFusion is a platform for automating the sourcing and structuring of data by pairing machine learning with online human intelligence.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Monet - Draw your way to love, to friends, and to a good time.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

MSI Workforce Management - Managing Solutions Inc offers Workforce Management software , Workforce Management Solutions, Enterprise Workforce Management , Time and Attendance Software .

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.