Software Alternatives, Accelerators & Startups

klynd VS Userback

Compare klynd VS Userback and see what are their differences

klynd logo klynd

Visual feedback and bug-tracking tool to accelerate web testing and improve customer relationships.

Userback logo Userback

Visual. Feedback. Fast. See any web page through your customers eyes with video screen capture and annotated screenshots.
  • klynd Landing page
    Landing page //
    2023-08-04

Accelerate web testing and improve customer relations with klynd, a versatile visual feedback and bug-tracking tool designed for web projects. As a dynamic solution, klynd empowers teams to streamline their testing processes, enhance collaboration, and deliver exceptional user experiences.

Unveil the power of klynd's private and public feedback widgets, which facilitate efficient collaboration among team members and engage customers for real-time insights. Seamlessly integrate klynd with your favorite apps like Trello, Jira, Slack, and more to ensure a smooth workflow and eliminate manual data entry.

Experience a transformative 30-day free trial with no credit card required. Embrace the power of klynd's trial to unlock efficient web testing today.

  • Userback Landing page
    Landing page //
    2022-03-08

Userback is a customer feedback solution that lets you collect and manage high-quality feedback from websites and applications using video and annotated screenshots.

Built for designers, developers, product managers and web agencies, Userback will save you time by managing feedback for all your projects in one place.

klynd

Website
klynd.com
$ Details
freemium $17.0 / Monthly (Billed annual)
Platforms
Browser Web Windows Mac OSX Google Chrome Firefox Android iOS Safari Internet Explorer
Release Date
2021 January

Userback

$ Details
paid Free Trial $59.0 / Monthly (Unlimited feedback)
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Release Date
-

klynd features and specs

  • Private internal feedback widget: Yes
  • Public feedback widget: Yes
  • App integration: Yes
  • Real-time reports: Yes
  • Multiple project types: Yes
  • Notification system, filter, and in-depth feedback panel: Yes
  • Journey workflow: Yes
  • kanban-style boards: Yes
  • Sync feedback in real-time to connected apps: Yes
  • Fine-tune and selectively sync feedback with push-to: Yes
  • Prioritize feedback for efficient issue management: Yes
  • Export feedback to XLSX or CSV: Yes
  • Assign tasks: Yes
  • User activity: Yes
  • Customizable widget: Yes
  • Auto-translate widget labels to English or Arabic: Yes
  • Instant notifications: Yes

Userback features and specs

  • Screenshot Capturing: Yes
  • Screen recording: yes
  • Annotations: Yes
  • Integrations: Yes
  • Collaboration Tools: Yes
  • Clean UI: Yes
  • Customizable: Yes
  • Feedback widget: Yes
  • Feedback & Commenting: Yes
  • Free Trial: 14-day free trial, no credit card required
  • GDPR Compliant: Yes
  • Browser Extensions: Yes
  • Branding: Yes

klynd videos

Master customer feedback with klynd - Streamline, Collaborate, Succeed!"

Userback videos

Userback Demo

More videos:

  • Review - Userback Review on AppSumo
  • Review - Userback Review - Frictional Client / User Feedback, This One You Don't Want To Miss
  • Demo - UserBack: How To Use This Awesome Tool - Website Maintenance Demo
  • Demo - Userback Overview Video

Category Popularity

0-100% (relative to klynd and Userback)
Customer Feedback
20 20%
80% 80
SaaS
100 100%
0% 0
Visual Bug Reports
11 11%
89% 89
Visual Feeback
0 0%
100% 100

Questions and Answers

As answered by people managing klynd and Userback.

What's the story behind your product?

klynd's answer

Imagine a journey fueled by over 15 years of collective experience in the dynamic realm of IT. This journey, led by the visionary founders of klynd, is a testament to unwavering dedication, unbridled innovation, and a relentless pursuit of excellence.

In the ever-evolving landscape of technology, the founders of klynd have donned various hats - from local tech enthusiasts to remote collaborators, from independent contractors to esteemed clients. Through these multifaceted roles, they've not only garnered insights but also weathered challenges that are intrinsic to the industry.

A pivotal realization struck them: far too often, projects were shackled by the chains of ineffective communication, redundant meetings, and data that held more confusion than clarity. It was this realization that kindled the spark of klynd - a solution born out of the desire to streamline, to simplify, and to empower.

With a deep understanding of the intricate dance between QA engineers and software developers, klynd was conceived as a tool to transcend these challenges. It's a tale of turning obstacles into opportunities, of transforming friction into seamless collaboration.

But more than a solution, klynd is a testament to passion. The dedicated team behind its development breathes life into its functionalities. Their commitment to excellence fuels their pursuit of crafting a tool that not only works but works wonders for businesses like yours.

In the heart of klynd's journey lies a resolute mission: to empower businesses, elevate web testing processes, and elevate customer experiences to unparalleled heights. It's about rewriting the narrative of how projects are conceptualized, developed, and delivered.

The story of klynd isn't just about a product; it's about empowerment, innovation, and the unwavering belief that challenges can be transformed into stepping stones. So as you embark on your journey with klynd, know that you're not just using a tool; you're part of an inspiring narrative of transformation, driven by passion and innovation.

How would you describe your primary audience?

klynd's answer

klynd caters to a diverse range of users, including startups, QA professionals, project managers, user experience researchers (UXR), marketing teams, and web agencies

Why should a person choose your product over its competitors?

klynd's answer

Klynd offers an unparalleled combination of simplicity and efficiency. Our comprehensive tools streamline testing, collaboration, and bug resolution. The ability to gather feedback through various mediums ensures accuracy. Furthermore, our dedication to customer experience

What makes your product unique?

klynd's answer

Klynd stands out with its powerful blend of visual feedback and bug tracking. Unlike traditional solutions, we offer versatile feedback collection through annotation, screenshots, and videos. Our seamless integration with popular apps enhances collaboration. Klynd's holistic approach to improving user experiences makes it a one-stop platform.

User comments

Share your experience with using klynd and Userback. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Userback seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

klynd mentions (0)

We have not tracked any mentions of klynd yet. Tracking of klynd recommendations started around Mar 2021.

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 1 year ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: over 1 year ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 2 years ago

What are some alternatives?

When comparing klynd and Userback, you can also consider the following products

Picter - Visual collaboration and creative review – solved

Marker.io - Visual feedback and bug reporting tool for websites

Commenty - Commenty is a collaboration platform that allows you to give real-time feedback visually on any live website or image.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Pastel - Sticky note-based feedback collection tool for live websites

BugHerd - BugHerd: The Website Feedback Tool for Agencies