Software Alternatives, Accelerators & Startups

KlikNGo.io VS Salesforce

Compare KlikNGo.io VS Salesforce and see what are their differences

KlikNGo.io logo KlikNGo.io

A comprehensive platform that integrates multiple channels to enhance customer loyalty and engagement across various touchpoints.

Salesforce logo Salesforce

CRM software solutions and enterprise cloud computing from salesforce.com, the leader in CRM and platform as a service.
  • KlikNGo.io
    Image date //
    2024-06-12
  • KlikNGo.io
    Image date //
    2024-06-12
  • KlikNGo.io
    Image date //
    2024-06-12
  • KlikNGo.io
    Image date //
    2024-06-12
  • KlikNGo.io
    Image date //
    2024-06-12
  • KlikNGo.io
    Image date //
    2024-06-12

KlikNGo is the new era of Loyalty Programs which provides flexibility and support, enabling businesses to grow their potential customer base through omnichannels. Ensuring a total complete customer journey by integrating online and offline interactions with our comprehensive CRM solution.

  • Salesforce Landing page
    Landing page //
    2022-01-04

KlikNGo.io

Website
klikngo.io
Pricing URL
-
$ Details
paid $1020.0 / Monthly (Lite Plan)
Release Date
2024 May
Startup details
Country
Hong Kong
State
Kwun Tong
Founder(s)
Jeffrey Hau
Employees
100 - 249

KlikNGo.io features and specs

  • Loyalty Program CRM
    Our loyalty program offers effortless reward redemption across multiple channels, ensuring a smooth and delightful experience for your clients.
  • Voucher Management System
    With a wide range of features designed to elevate your marketing efforts, our system empowers merchants to create, distribute, and redeem vouchers seamlessly.
  • Online Booking System
    Our reservation systems and integrations for a range of industries including restaurants, hotels, beauty salons, and more.
  • Customer Retention Analytics System
    We use member data and AI to understand customer preferences, providing merchants with predictive insights for smarter decision-making.
  • CRM Marketing Automation System
    Our Marketing Automation streamlines your marketing, connecting with audiences and boosting brand visibility.
  • Customer Support Portal System
    We offer a unified portal solution for customer interactions, streamlining chat channels for consistent support, boosting satisfaction, and enhancing brand loyalty in a competitive market.
  • Customer Database Management
    Through our customer database management system, businesses can leave a lasting impact, gain loyal customers, increase sales, and be seen as leaders who truly care about their customers.

Salesforce features and specs

  • Customizability
    Salesforce offers a high degree of customizability, allowing businesses to tailor the platform to meet their specific requirements through custom objects, workflows, and apps.
  • Comprehensive Suite
    The platform provides a wide range of integrated tools for CRM, marketing, sales, service, and more, making it a one-stop solution for various business needs.
  • Third-Party Integrations
    Salesforce supports a vast array of third-party integrations, enabling businesses to seamlessly connect other applications and services they use.
  • User Community and Support
    Salesforce has a large, active user community and extensive support resources, including documentation, webinars, and a customer success team.
  • Scalability
    The platform is highly scalable, making it suitable for businesses of all sizes, from small startups to large enterprises.

Possible disadvantages of Salesforce

  • Cost
    Salesforce can be expensive, particularly for small businesses, as the pricing model includes various modules and add-ons that can add up quickly.
  • Complexity
    The platform's extensive features can make it complex and challenging to navigate, requiring significant training and a learning curve for users.
  • Customization Requires Expertise
    While Salesforce is highly customizable, making full use of this capability often requires specialized knowledge or hiring certified Salesforce consultants.
  • Performance Issues
    Some users have reported performance issues, particularly during peak usage times, which can impact business operations.
  • Overwhelming Options
    The sheer number of features and options available can be overwhelming, which can make decision-making and implementation time-consuming.

Analysis of Salesforce

Overall verdict

  • Salesforce is generally considered a good choice for businesses seeking a robust and flexible CRM solution, though it is important for each organization to evaluate their specific needs and budget before committing.

Why this product is good

  • Salesforce is a leading customer relationship management (CRM) platform known for its comprehensive set of cloud-based tools that help businesses manage their customer data, sales processes, and marketing efforts.
  • It offers scalability, allowing businesses to start with basic functionalities and expand as needed.
  • The platform provides a wide range of integrations and customizations, enabling it to work well with various business applications and workflows.
  • Salesforce has an active user community and strong support networks, making it easier for organizations to adopt and troubleshoot the system.

Recommended for

  • Businesses looking for a scalable and customizable CRM platform.
  • Organizations that require a comprehensive suite of cloud-based sales, service, marketing, and collaboration tools.
  • Companies that want to leverage AI-driven insights and analytics to enhance customer relationships.
  • Enterprises with complex integrations requirements or specific customization needs.

KlikNGo.io videos

KlikNGo Product Video

Salesforce videos

Frustrated Review of Salesforce.com 2019 for Small to Medium Business

More videos:

  • Review - HubSpot vs. Salesforce
  • Review - Salesforce CRM - Detailed Review of The CRM Giant (2019)
  • Review - Independent Review of Salesforce CRM Software
  • Review - Salesforce CRM Review 2021 Small Business
  • Review - What is Salesforce (and why is it so good)?
  • Review - Salesforce Review 2023 | CRM Software Analyst's Pros/Cons [1/3]
  • Review - What is Salesforce? | Salesforce in 7 Minutes | Introduction to Salesforce | Simplilearn

Category Popularity

0-100% (relative to KlikNGo.io and Salesforce)
CRM
2 2%
98% 98
Loyalty Marketing
100 100%
0% 0
Sales
0 0%
100% 100
Customer Loyalty Program
100 100%
0% 0

Questions and Answers

As answered by people managing KlikNGo.io and Salesforce.

What makes your product unique?

KlikNGo.io's answer

What makes KlikNGo unique is our comprehensive approach to managing customer relationships and loyalty programs. We tailor everything to fit the specific needs of each business, creating custom loyalty programs and engaging campaigns to drive sales.

What sets KlikNGo apart is our focus on personalization and data-driven insights. By analyzing customer behavior, we can create tailored experiences that keep our customers coming back for more. We also prioritize direct engagement, fostering trust and loyalty through one-on-one interactions.

Overall, KlikNGo serves as a dedicated partner in helping businesses strengthen connections with customers and drive sustainable growth.

Who are some of the biggest customers of your product?

KlikNGo.io's answer

Nestle Chow Sang Sang Omusubi Pacific Coffee Haagen Dazs Shiseido Pizza Hut New World Group

What's the story behind your product?

KlikNGo.io's answer

The story of KlikNGo begins with our belief in the importance of fostering genuine connections with customers in today's business landscape. We set out on a journey to create a solution that seamlessly integrates various business elements to enhance customer experiences.

At the core of our story is our commitment to crafting personalized loyalty programs for each client. We recognized the need for tailored approaches and dedicated ourselves to creating programs that truly reflect the uniqueness of each business.

Another pivotal aspect of our story is our embrace of data and technology. We understood early on that understanding customer behavior is key, so we invested in analytics tools to gain insights. This data-driven approach enables us to create campaigns that resonate with our clients' customers on a personal level.

But what truly defines our story is our unwavering dedication to customer satisfaction. From the outset, we've prioritized direct engagement and personalized support, ensuring that our clients feel valued and supported every step of the way. This commitment has fostered strong, lasting relationships, making KlikNGo not just a service provider, but a trusted partner in our clients' success.

Why should a person choose your product over its competitors?

KlikNGo.io's answer

Choosing KlikNGo over competitors offers distinct advantages. Firstly, our personalized loyalty programs are tailored to each business's unique needs, ensuring a customized approach that resonates with customers - no one-size-fits-all approach here.

Our focus on leveraging data and technology for targeted campaigns sets us apart. This results in more effective engagement and better outcomes for businesses.

Lastly, our commitment to exceptional customer service ensures that clients feel valued and supported throughout their journey with us. With KlikNGo, businesses can expect a tailored, data-driven approach to customer relationship management and loyalty programs, along with unparalleled support.

How would you describe your primary audience?

KlikNGo.io's answer

Medium to Large Enterprises in all industries, B2B or B2C.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare KlikNGo.io and Salesforce

KlikNGo.io Reviews

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Salesforce Reviews

  1. andreewikk
    super

    Salesforce is a powerful customer relationship management (CRM) platform, and I have been using it for business for several months now. Overall, I am pleased with the functionality and capabilities it provides.

    Pros: 1. Full customization - Salesforce allows you to adapt the system to any business needs. There are a huge number of customization tools, which makes it universal for different industries. 2. Powerful analytical tools - The platform provides excellent analytics and reporting capabilities. You can easily track the effectiveness of marketing campaigns, analyze customer behavior and build forecasts. 3. Interface - Despite the huge number of functions, the interface is quite intuitive and does not cause difficulties in mastering. Configuration and data management are easy to organize. 4. Integrations - Salesforce supports many integrations with other services and platforms, which simplifies work and allows you to use it in conjunction with other business solutions.

    Cons: 1. High cost - Salesforce can be expensive for small companies. The subscription price, plus additional costs for customization and support, can quickly become significant. 2. Steep learning curve — The sheer amount of functionality can make it difficult for newcomers to get their head around the platform. It takes time to master all of the features. 3. Sometimes feature-heavy — For smaller businesses, some of the features in Salesforce can be redundant and not always necessary. This can cause confusion as you work.

    Overall, Salesforce is a great platform for larger organizations and businesses that need to effectively manage customer data and automate processes. However, for smaller businesses, the cost and complexity can be a barrier. However, if your business is growing, Salesforce is a powerful tool for growth and scaling.


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Social recommendations and mentions

Based on our record, Salesforce seems to be more popular. It has been mentiond 62 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

KlikNGo.io mentions (0)

We have not tracked any mentions of KlikNGo.io yet. Tracking of KlikNGo.io recommendations started around Jun 2024.

Salesforce mentions (62)

  • Salesforce Development Company
    Pletra Technology is a prominent Salesforce Implementation and Development company with the expertise needed to drive Salesforce-powered change in your enterprise. Using the Salesforce.com platform effectively, our consultants can help clients provide innovation and value from customer operations. Source: almost 2 years ago
  • MyDMV Portal has a really suspicious address.
    Maybe I'm just paranoid, but this thing screams "phishing link" to me. Why is this not a subdomain of flhmsv.gov ? Why is it a dot com?? I'd heard things about there being malicious links inserted into legit websites through either a hack or browser malware. Just going to force.com also redirects to salesforce.com , which... doesn't answer any questions at all. Is it just... Like this, or is there something... Source: almost 2 years ago
  • Etrade hangs on login and other pages
    I noticed when I click on manage cookies there is salesforce.com and a few others that I am not sure what they are trying to do but I am sure they have nothing to do with trading. Source: almost 2 years ago
  • Creating a Salesforce Email Report
    Hello! I'm aware that Tableau can capture email activity with EAC. However, I'm looking to add a report within a Salesforce Dashboard. I've attempted to create a report on email messages following the resource on Salesforce.com. But, the results were minimal (657 all-time emails? Since 2017.) For clarity, not for List Emails, just 1-1 sent through Salesforce. Source: about 2 years ago
  • Freelance design contract offer - Regarding the "ownership of work product" - what is really owned? (What are your thoughts on this contract section?)
    It is a fintech company so I do not expect them to, for example, profit much from selling clothes, or posters with my work on it. However, they are interested in the style of branding, illustration and general design of this website https://salesforce.com/ which uses a lot of colourful and playful imagery / illustrations. Source: over 2 years ago
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What are some alternatives?

When comparing KlikNGo.io and Salesforce, you can also consider the following products

HubSpot - Grow Better With HubSpot: Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one CRM platform that grows with your business.

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

DelivApp - Software for managing online ordering, delivery and loyalty for multi-unit restaurants

HubSpot CRM - Free CRM software for small businesses.