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Kixie VS Salesmachine

Compare Kixie VS Salesmachine and see what are their differences

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Kixie logo Kixie

Better sales, made simple. Engage customers more effectively with Kixie's ultra-reliable voice & text dialer and easy automations.

Salesmachine logo Salesmachine

Salesmachine scores your customer health in real-time and informs your team who need attention to prevent churn and improve expansion. Thanks to the Product Qualified Leads scoring method and tasks & playbooks automation, convert min. +25% trials.
  • Kixie Landing page
    Landing page //
    2023-09-19

Kixie is an AI-powered voice and SMS for sales teams. Supercharge your CRM into an automated sales machine with intelligent autodialing, seamless CRM integration, and Enterprise phone service. Start making calls in 3 minutes with no hardware and a 100% free trial. Kixie is designed to help you and your team achieve radical results instantly.

  • Salesmachine Landing page
    Landing page //
    2023-10-18

CUSTOMER PROFILES: Know everything about your customers. Salesmachine tracking tools collects all the customers information, interactions with your product, emails activity, location and more so you can have all the information you need to interact with them, at the right time.

SEGMENTATION: Group customers based on their actions. Create custom segments to identify customers who risk to churn, who are ready to pay, are not activated, need assistance, and much more. Receive statistics on your segment to know how they perform.

TASKS, EMAILS, NOTIFICATIONS: Always know what to do and when to do it. Create custom workflows to automatically generate to do, emails, tasks and notifications.

INTEGRATIONS: Connect external services to make your Salesmachine smarter. Salesmachine connects with your favorite tools so you can manage your sales and customer success where you prefer. Email Provider, Support, Marketing, Payment, CRM and Teams' Communication tools such as Slack or Hipchat. We add new services on regular basis.

PREDICTIVE ENGINE: Predict customer health to reduce churn and close more deals. Salesmachine leverages data science to detect customers churn / buy signals to help you make the best decisions.

PRODUCT QUALIFIED LEADS SOCRING METHOD: Get your Sales Team more efficient. Detect leads that really use your product and are more likely to convert. Get your Sales Teams'effort focus on these leads to increase your conversion rate by 25% to 40% easily!

Kixie features and specs

  • Power Dialer: Auto-dial up to ten numbers simultaneously, while automatic answer detection ensures you’re connected only with contacts who answer the phone.
  • ConnectionBoost: Automatically call from a local number on every call, without having to worry about appearing as “Telemarketer” or “Spam Risk” on caller ID. ConnectionBoost is the industry’s most affordable solution for local presence on any scale.
  • Compliant Caller: With Kixie’s regulatory DNC (Do Not Call) compliance feature and proprietary algorithm, it’s easy to stay compliant with DNC regulations without bogging your agents down with unnecessary manual list-checking
  • Phone Number Reputation Management: Managing your Caller ID reputation is crucial for maintaining customer trust, avoiding legal issues, enhancing your brand’s credibility, and improving sales performance. It creates a positive first impression and sets the stage for successful interactions with potential and existing customers.
  • IVR: Interactive Voice Response (IVR) technology with custom recordings allow callers to navigate to the correct department without taking up your agents’ valuable time.
  • Voicemail Drop: Save hours every day by skipping the voicemail while still leaving a message. Create unlimited voicemail drop recordings, so you’ve got something for every situation already queued up.
  • Human Voice Detection: Advanced AI algorithms detect the difference between a real person and a recording; automatically connecting you with a live person so you can have more meaningful conversations.
  • Business SMS: Send and receive text messages from one number or many. All texts are stored in one central location in the Kixie dashboard, and logged automatically in your CRM.
  • Automatic Call Distribution: Automatic call distribution, based on CRM fields, to connect callers to the agent best suited to help, avoiding lengthy hold times and complex phone menus.
  • Call recording: Automatic call recording with unlimited free cloud storage gives you a record of every call. Recordings are also accessible in your CRM or conversation intelligence software when integrated with Kixie.
  • Inbound call queues: More incoming calls than available agents? No problem. Queue up incoming calls and greet callers with their estimated wait time, place in the queue, and options to leave a voicemail or request a call back.
  • Ring groups: Set incoming calls to ring to a group of agents simultaneously, in a specific order, or in a round robin. Layer with IVRs and call queues for a highly capable, endlessly customizable call center experience.
  • Auto-callback: Automatically prompt agents to call back customers when they request a callback from the inbound call queue menu.
  • Conversation Intelligence: Conversation Intelligence platform to track sales calls, coach your team, and maintain comprehensive records in your CRM.
  • Call center analytics: See visual reports on everything from connection rate to dispositions, all in one central location in your Kixie dashboard.
  • Live call coaching: Listen in on calls in real time to train new hires, or let new hires listen in on your best agents’ calls. Whisper directly to an agent to coach, or barge into a call and save the day.
  • Gamification: Keep tabs on the performance of your agents, teams, and call queues with real-time leaderboards. Choose which metrics are most important to display on the big screen, and encourage healthy competition across the office.
  • Progressive Caller ID: Call from a different local number each time you call a prospect, so you don’t have to worry about trying to reach them multiple times in a single day.
  • Automatic Call Distribution: Automatic call distribution uses no-code automation to connect callers to the agent best suited to help, avoiding lengthy hold times and complex phone menus.

Salesmachine features and specs

No features have been listed yet.

Kixie videos

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Kixie PowerCall Dialer: Full Walkthrough

Salesmachine videos

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Category Popularity

0-100% (relative to Kixie and Salesmachine)

Kixie

Salesmachine

Call Center Software
100 100%
Call Center Software
0% 0
CRM
23 23%
CRM
77% 77
Help Desk
0 0%
Help Desk
100% 100
Communication
100 100%
Communication
0% 0

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What are some alternatives?

When comparing Kixie and Salesmachine, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

VoiceSpin - VoiceSpin offers advanced contact center solutions designed to amplify sales, enhance productivity, and improve agent experience. Integrate our platform with your CRM, ensuring maximum efficiency for your contact center operations.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

PhoneBurner - PhoneBurner is a cloud-based​ power dialer to boost sales productivity

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