Software Alternatives & Reviews

Kixie VS PhoneBurner

Compare Kixie VS PhoneBurner and see what are their differences

Kixie logo Kixie

Better sales, made simple. Engage customers more effectively with Kixie's ultra-reliable voice & text dialer and easy automations.

PhoneBurner logo PhoneBurner

PhoneBurner is a cloud-based​ power dialer to boost sales productivity
  • Kixie Landing page
    Landing page //
    2023-09-19

Kixie is an AI-powered voice and SMS for sales teams. Supercharge your CRM into an automated sales machine with intelligent autodialing, seamless CRM integration, and Enterprise phone service. Start making calls in 3 minutes with no hardware and a 100% free trial. Kixie is designed to help you and your team achieve radical results instantly.

  • PhoneBurner Landing page
    Landing page //
    2023-08-17

Kixie features and specs

  • Power Dialer: Auto-dial up to ten numbers simultaneously, while automatic answer detection ensures you’re connected only with contacts who answer the phone.
  • ConnectionBoost: Automatically call from a local number on every call, without having to worry about appearing as “Telemarketer” or “Spam Risk” on caller ID. ConnectionBoost is the industry’s most affordable solution for local presence on any scale.
  • Compliant Caller: With Kixie’s regulatory DNC (Do Not Call) compliance feature and proprietary algorithm, it’s easy to stay compliant with DNC regulations without bogging your agents down with unnecessary manual list-checking
  • Phone Number Reputation Management: Managing your Caller ID reputation is crucial for maintaining customer trust, avoiding legal issues, enhancing your brand’s credibility, and improving sales performance. It creates a positive first impression and sets the stage for successful interactions with potential and existing customers.
  • IVR: Interactive Voice Response (IVR) technology with custom recordings allow callers to navigate to the correct department without taking up your agents’ valuable time.
  • Voicemail Drop: Save hours every day by skipping the voicemail while still leaving a message. Create unlimited voicemail drop recordings, so you’ve got something for every situation already queued up.
  • Human Voice Detection: Advanced AI algorithms detect the difference between a real person and a recording; automatically connecting you with a live person so you can have more meaningful conversations.
  • Business SMS: Send and receive text messages from one number or many. All texts are stored in one central location in the Kixie dashboard, and logged automatically in your CRM.
  • Automatic Call Distribution: Automatic call distribution, based on CRM fields, to connect callers to the agent best suited to help, avoiding lengthy hold times and complex phone menus.
  • Call recording: Automatic call recording with unlimited free cloud storage gives you a record of every call. Recordings are also accessible in your CRM or conversation intelligence software when integrated with Kixie.
  • Inbound call queues: More incoming calls than available agents? No problem. Queue up incoming calls and greet callers with their estimated wait time, place in the queue, and options to leave a voicemail or request a call back.
  • Ring groups: Set incoming calls to ring to a group of agents simultaneously, in a specific order, or in a round robin. Layer with IVRs and call queues for a highly capable, endlessly customizable call center experience.
  • Auto-callback: Automatically prompt agents to call back customers when they request a callback from the inbound call queue menu.
  • Conversation Intelligence: Conversation Intelligence platform to track sales calls, coach your team, and maintain comprehensive records in your CRM.
  • Call center analytics: See visual reports on everything from connection rate to dispositions, all in one central location in your Kixie dashboard.
  • Live call coaching: Listen in on calls in real time to train new hires, or let new hires listen in on your best agents’ calls. Whisper directly to an agent to coach, or barge into a call and save the day.
  • Gamification: Keep tabs on the performance of your agents, teams, and call queues with real-time leaderboards. Choose which metrics are most important to display on the big screen, and encourage healthy competition across the office.
  • Progressive Caller ID: Call from a different local number each time you call a prospect, so you don’t have to worry about trying to reach them multiple times in a single day.
  • Automatic Call Distribution: Automatic call distribution uses no-code automation to connect callers to the agent best suited to help, avoiding lengthy hold times and complex phone menus.

PhoneBurner features and specs

No features have been listed yet.

Kixie videos

Kixie PowerCall Dialer: Full Walkthrough

PhoneBurner videos

PhoneBurner review Auto Dialer Power Dialer recommendation

More videos:

  • Demo - What is PhoneBurner - Dialer Demo & Sales CRM Overview

Category Popularity

0-100% (relative to Kixie and PhoneBurner)
Call Center Software
44 44%
56% 56
Communication
22 22%
78% 78
CRM
33 33%
67% 67
Enterprise Communication
100 100%
0% 0

User comments

Share your experience with using Kixie and PhoneBurner. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Kixie and PhoneBurner

Kixie Reviews

We have no reviews of Kixie yet.
Be the first one to post

PhoneBurner Reviews

Best Call Center Software: The Complete List (2020 Update)
PhoneBurner is guaranteed to increase your outbound sales in just 15 minutes. They offer dialing speeds of up to 4 times faster than before, eliminate pause dialing to decrease hang-ups, and it only takes 15 minutes to set up the software from any phone or computer.
Choosing the Best Calling Software for Outbound Sales
PhoneBurner is a cloud-based power dialer and sales acceleration solution designed to increase the productivity of outbound sales teams without using additional software. This solution effectively handles time-consuming repetitive outbound sales tasks. The agents can instantly drop voicemails and send follow-up emails based on the call outcome. PhoneBurner is specifically...
Source: medium.com

What are some alternatives?

When comparing Kixie and PhoneBurner, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

VoiceSpin - VoiceSpin offers advanced contact center solutions designed to amplify sales, enhance productivity, and improve agent experience. Integrate our platform with your CRM, ensuring maximum efficiency for your contact center operations.

LeadMaster - The LeadMaster LeadMasterCRM All-in-One solution includes: marketing automation, lead management, email marketing, website integration & much more.

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Servetel - Communication management solution

CloudTalk - Work locally, grow globally