Software Alternatives & Reviews

Kixie VS Basecamp

Compare Kixie VS Basecamp and see what are their differences

Kixie logo Kixie

Better sales, made simple. Engage customers more effectively with Kixie's ultra-reliable voice & text dialer and easy automations.

Basecamp logo Basecamp

A simple and elegant project management system.
  • Kixie Landing page
    Landing page //
    2023-09-19

Kixie is an AI-powered voice and SMS for sales teams. Supercharge your CRM into an automated sales machine with intelligent autodialing, seamless CRM integration, and Enterprise phone service. Start making calls in 3 minutes with no hardware and a 100% free trial. Kixie is designed to help you and your team achieve radical results instantly.

  • Basecamp Landing page
    Landing page //
    2023-10-19

Kixie features and specs

  • Power Dialer: Auto-dial up to ten numbers simultaneously, while automatic answer detection ensures you’re connected only with contacts who answer the phone.
  • ConnectionBoost: Automatically call from a local number on every call, without having to worry about appearing as “Telemarketer” or “Spam Risk” on caller ID. ConnectionBoost is the industry’s most affordable solution for local presence on any scale.
  • Compliant Caller: With Kixie’s regulatory DNC (Do Not Call) compliance feature and proprietary algorithm, it’s easy to stay compliant with DNC regulations without bogging your agents down with unnecessary manual list-checking
  • Phone Number Reputation Management: Managing your Caller ID reputation is crucial for maintaining customer trust, avoiding legal issues, enhancing your brand’s credibility, and improving sales performance. It creates a positive first impression and sets the stage for successful interactions with potential and existing customers.
  • IVR: Interactive Voice Response (IVR) technology with custom recordings allow callers to navigate to the correct department without taking up your agents’ valuable time.
  • Voicemail Drop: Save hours every day by skipping the voicemail while still leaving a message. Create unlimited voicemail drop recordings, so you’ve got something for every situation already queued up.
  • Human Voice Detection: Advanced AI algorithms detect the difference between a real person and a recording; automatically connecting you with a live person so you can have more meaningful conversations.
  • Business SMS: Send and receive text messages from one number or many. All texts are stored in one central location in the Kixie dashboard, and logged automatically in your CRM.
  • Automatic Call Distribution: Automatic call distribution, based on CRM fields, to connect callers to the agent best suited to help, avoiding lengthy hold times and complex phone menus.
  • Call recording: Automatic call recording with unlimited free cloud storage gives you a record of every call. Recordings are also accessible in your CRM or conversation intelligence software when integrated with Kixie.
  • Inbound call queues: More incoming calls than available agents? No problem. Queue up incoming calls and greet callers with their estimated wait time, place in the queue, and options to leave a voicemail or request a call back.
  • Ring groups: Set incoming calls to ring to a group of agents simultaneously, in a specific order, or in a round robin. Layer with IVRs and call queues for a highly capable, endlessly customizable call center experience.
  • Auto-callback: Automatically prompt agents to call back customers when they request a callback from the inbound call queue menu.
  • Conversation Intelligence: Conversation Intelligence platform to track sales calls, coach your team, and maintain comprehensive records in your CRM.
  • Call center analytics: See visual reports on everything from connection rate to dispositions, all in one central location in your Kixie dashboard.
  • Live call coaching: Listen in on calls in real time to train new hires, or let new hires listen in on your best agents’ calls. Whisper directly to an agent to coach, or barge into a call and save the day.
  • Gamification: Keep tabs on the performance of your agents, teams, and call queues with real-time leaderboards. Choose which metrics are most important to display on the big screen, and encourage healthy competition across the office.
  • Progressive Caller ID: Call from a different local number each time you call a prospect, so you don’t have to worry about trying to reach them multiple times in a single day.
  • Automatic Call Distribution: Automatic call distribution uses no-code automation to connect callers to the agent best suited to help, avoiding lengthy hold times and complex phone menus.

Basecamp features and specs

No features have been listed yet.

Kixie videos

Kixie PowerCall Dialer: Full Walkthrough

Basecamp videos

Basecamp 3 - Intro & Overview

More videos:

  • Review - Basecamp Project Management Review
  • Review - Campfire Pro Review | Apps for Writers
  • Review - 5 Reasons Why I Love Basecamp
  • Review - Asana vs. Basecamp

Category Popularity

0-100% (relative to Kixie and Basecamp)
Call Center Software
100 100%
0% 0
Project Management
0 0%
100% 100
CRM
100 100%
0% 0
Task Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Kixie and Basecamp

Kixie Reviews

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Basecamp Reviews

  1. As a writer, I've been using Basecamp for a few years now and I must say, it has been a game-changer for me. Basecamp is a cloud-based project management tool that offers a suite of features to help teams collaborate efficiently and effectively.

    I started using Basecamp as a project management tool to manage my writing projects. Initially, I found it a bit overwhelming, but with time I got used to the interface and the features. Basecamp has a clean and intuitive design that makes it easy to use. The dashboard is well-organized and shows all the active projects and tasks at a glance. Basecamp has a variety of features that make it easy to manage tasks, track progress, communicate with team members, and share files.

    🏁 Competitors: Trello
    👍 Pros:    Easy to use|Cost-efficient|Highly customizable
    👎 Cons:    Limited integrations|No time tracking|Limited report

20 Obsidian Alternatives: Top Note-Taking Tools to Consider
Basecamp is a project management tool, but it does feature note-taking and task management. All your projects (notes in this case) are housed under one dashboard where you can view, edit, rearrange and archive notes as needed.
Source: clickup.com
Basecamp vs Pneumatic — From Startup Efficiency to Advanced Workflow Optimization
It’s a bold claim and by most accounts Basecamp executes on it with sufficient success. But then again, as the old saying goes, our greatest weaknesses are extensions of our greatest strengths: adopting Basecamp means that if you want to get the most bang for your buck out of it, you need to migrate everything into Basecamp. It won’t be a big deal if you’re just starting out...
Breeze vs. Basecamp - The best Basecamp alternative is Breeze
What's the difference between Breeze and Basecamp? Breeze and Basecamp are both excellent tools, but each one is tailored to different kinds of use. Breeze is a project management application. Basecamp is a to-do list and collaboration tool.
Source: www.breeze.pm
12 Best ClickUp Alternatives for Innovative Management in 2023
Benefits of Basecamp compared to ClickUp: Basecamp lets you organize everything and completely control your project while keeping the correct information in the right place. It’s simpler and easier to use Basecamp, and it requires no setup.
Source: ayanza.com
You only compete with one thing
Hey! I'm Jason, the Co-Founder and CEO at 37signals, makers of Basecamp and HEY. Subscribe below to follow my thinking on business, design, product development, and whatever else is on my mind. Thanks for visiting, thanks for reading.
Source: world.hey.com

Social recommendations and mentions

Based on our record, Basecamp seems to be more popular. It has been mentiond 37 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Kixie mentions (0)

We have not tracked any mentions of Kixie yet. Tracking of Kixie recommendations started around Mar 2021.

Basecamp mentions (37)

  • How I Achieved 10x Productivity at Remote Work
    Remote work is an established term these days, but back in the days i.e. Prior to COVID or a few more years back, this term was quite alien in the developer community. Even though there were organizations like Basecamp which were working remotely for more than 20 years, the developer ecosystem was not built around the concept of working remotely or to put it in simple words, separately from your colleagues. Just... - Source: dev.to / 6 months ago
  • The 35 CSS properties you must know to do 80% of the work
    It's interesting, I've sampled basecamp.com and the number was 35 too, very similar variables, taking into consideration Basecamp is Older than Hey and heavily flex-box oriented. Source: 10 months ago
  • Work From Home or the Office: Is It a Problem?
    David Heinemeier Hansson, also known as DHH, may not be a familiar name to you, but it's highly likely that you have come across either the product or the framework he created: Basecamp and Ruby on Rails. - Source: dev.to / 11 months ago
  • open discussion
    (Basecamp: Project management software, online collaboration) Trusted by millions, Basecamp puts everything you need to get work done in one place. It's the calm, organized way to manage projects, work with clients, ... Source: about 1 year ago
  • New to project management. Advice?
    I think you want to look at Basecamp and even Slack may work for you. Source: about 1 year ago
View more

What are some alternatives?

When comparing Kixie and Basecamp, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

VoiceSpin - VoiceSpin offers advanced contact center solutions designed to amplify sales, enhance productivity, and improve agent experience. Integrate our platform with your CRM, ensuring maximum efficiency for your contact center operations.

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.