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Killercoda VS HelpScout

Compare Killercoda VS HelpScout and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Reviews
  3. » Alternatives

Killercoda logo Killercoda

Interactive Learning Environments Kubernetes Linux DevOps. Run Katacoda scenarios on Killercoda!

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Killercoda Landing page
    Landing page //
    2023-05-13

Access interactive environments simply in the browser. Study scenarios by others or create scenarios for your audience. Our format is Katacoda compatible, so you can simply run your Katacoda scenarios on Killercoda.

  • HelpScout Landing page
    Landing page //
    2023-07-14

Killercoda

Website
killercoda.com
Pricing URL
Official Killercoda Pricing
$ Details
freemium
Platforms
Web Browser GitHub
Release Date
2022 January
Edit details

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Platforms
-
Release Date
-
Edit details

Killercoda features and specs

  • Kubernetes Integration: Yes
  • Linux: Yes
  • Learning management: Yes
  • Interactive Teaching Tools: Yes
  • Interactive content: Yes

HelpScout features and specs

No features have been listed yet.

Category Popularity

0-100% (relative to Killercoda and HelpScout)

Killercoda

HelpScout

Education
100 100%
Education
0% 0
Help Desk
0 0%
Help Desk
100% 100
Online Learning
100 100%
Online Learning
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using Killercoda and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Killercoda and HelpScout

Killercoda Reviews

We have no reviews of Killercoda yet.
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HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, Killercoda should be more popular than HelpScout. It has been mentiond 14 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Killercoda mentions (14)

  • Practicing Kubernetes Control Plane environment in Killercoda
    Killercoda offers free environments (based on Ubuntu) with various tools for beginners to try hands-on. It also has the Kubernetes playground which provides control plane server access for 1 hour. In which we can try to practice hands-on with control plane components. Because sometimes we are dependent on training platforms to try the control plane (or kubeadm) practice, and killercoda comes handy as a free... - Source: dev.to / about 1 year ago
  • Passed CKAD with 95
    Maybe check out the canonical page instead: https://killercoda.com. Source: about 1 year ago
  • Broken Kubernetes clusters to fix like in Klustered?
    Https://killercoda.com/ has a few scenarios. Source: about 1 year ago
  • Free Online Kubernetes Labs?
    I think killercoda is pretty cool, they don't have a lot of scenarios yet but it does create them like killer.sh does. You can even submit scenarios! Source: over 1 year ago
  • CKAD exam help
    Killercoda has free labs, I recommend doing those. And there are a few other sites offering paid practice exams or even question dumps, but some of those seem sketchy. I'd personally stick to KodeKloud, killer.sh and Killercoda. Source: over 1 year ago
View more

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Killercoda and HelpScout, you can also consider the following products

Udemy - Online Courses - Learn Anything, On Your Schedule

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Coursera - Build skills with courses, certificates, and degrees online from world-class universities and companies

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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