Software Alternatives, Accelerators & Startups

Kiax VS NICE inContact

Compare Kiax VS NICE inContact and see what are their differences

Kiax logo Kiax

Small program mainly aimed to provide a simple user interface for making VoIP calls with Asterisk...

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Kiax Landing page
    Landing page //
    2019-08-21
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Kiax videos

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NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Kiax and NICE inContact)
Group Chat & Notifications
Communication
3 3%
97% 97
Enterprise Communication
0 0%
100% 100
Messaging
100 100%
0% 0

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Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing Kiax and NICE inContact, you can also consider the following products

Tinode - Tinode Instant Messaging

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

WhatsApp - WhatsApp Messenger: More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Signal - Fast, simple & secure messaging. Privacy that fits in your pocket.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.