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Kerio Control VS PlayVox

Compare Kerio Control VS PlayVox and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Kerio Control logo Kerio Control

KerioControl is a unified threat management solution.

PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.
  • Kerio Control Landing page
    Landing page //
    2023-09-22
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

Kerio Control videos

+ Add

Kerio Control Firewall

More videos:

  • Review - Kerio Control Certification Training
  • Review - Kerio Control 9.1 - What's new Overview

PlayVox videos

+ Add

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

Category Popularity

0-100% (relative to Kerio Control and PlayVox)

Kerio Control

PlayVox

Cyber Security
100 100%
Cyber Security
0% 0
Communication
0 0%
Communication
100% 100
Monitoring Tools
100 100%
Monitoring Tools
0% 0
Work Management
0 0%
Work Management
100% 100

User comments

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What are some alternatives?

When comparing Kerio Control and PlayVox, you can also consider the following products

Sophos UTM - Sophos UTM integrates complete security software within a single appliance.

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

pfSense - pfSense is a free and open source firewall and router that also features unified threat management, load balancing, multi WAN, and more

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

OPNsense - OPNsense® you next open source firewall. Free Download. High-end Security Made Easy™. Offers Intrusion Prevention, Captive Portal, Traffic Shaping and more.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

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