Software Alternatives & Reviews

Keatext VS SproutSocial

Compare Keatext VS SproutSocial and see what are their differences

Keatext logo Keatext

Your most impactful CX improvements start here

SproutSocial logo SproutSocial

Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Try it for free.
  • Keatext Landing page
    Landing page //
    2022-12-08

Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction.

Get recommendations from your customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization.

  • Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses from your customer data

  • Monitor every stage of the customer journey: Build a complete view of what drives customer satisfaction and discontent

  • Automate how you generate customer intelligence: Uncover customer insights you can act on without any heavy lifting

Key features

  • Contextual recommendations with SWOT chart
  • Customizable, interactive dashboard
  • Sentiment categories including customer suggestions and questions
  • Topic and opinion heatmap
  • Shareable reporting

The application is cloud-based and requires no advanced setup or training to start getting insights.

Keatext is trusted by companies in over 10 industries including Lenovo, Intuit, and Intelcom. By using the platform, clients not only improve their customer experience KPIs but help their organization become more customer-centric.

  • SproutSocial Landing page
    Landing page //
    2023-07-15

  www.dpbolvw.netSoftware by SproutSocial

Keatext features and specs

  • Predictive recommendations: Yes
  • Customizable dashboard: Yes
  • Topics and opinions heatmap: Yes
  • Advanced sentiment analysis: Yes
  • Multichannel analysis: Yes

SproutSocial features and specs

No features have been listed yet.

Keatext videos

Introducing Keatext

More videos:

  • Demo - Introducing Keatext

SproutSocial videos

No SproutSocial videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Keatext and SproutSocial)
NLP And Text Analytics
100 100%
0% 0
Social Media Tools
0 0%
100% 100
Customer Experience Management
Social Media Marketing
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Keatext and SproutSocial

Keatext Reviews

We have no reviews of Keatext yet.
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SproutSocial Reviews

5 Best Taplio Alternatives to Consider Using in 2024
📝 Simplified Social Media Management—Aiming to streamline social media tasks, Sprout Social focuses on efficient publishing, scheduling, and reporting, ensuring brands maintain a robust and consistent online presence.
Source: authoredup.com
Hootsuite vs Sprout Social vs Agorapulse: Which One Will Be Best for Your Social Media Needs?
If you want a deeper dive into Sprout Social’s pricing, here’s a detailed look at Sprout Social’s pricing plans.
Source: iag.me
15 Best Hootsuite Alternatives for Marketing Agencies in 2022
SproutSocial is one of the top-tier social media management tools. Organizations, businesses, and entrepreneurs use it globally. It’s a platform with extensive social analytics and reporting, especially for large-scale social media agencies and organizations.
6 Hootsuite Alternatives That You Should Explore in 2020
With Sprout Social, you can use the highly effective social CRM tools, including shared customer records and advanced scheduling tools (for example ViralPost).
6 Hootsuite Alternatives You Must Try
SproutSocial presents a report that is beautiful. The home dashboard will give you a quick overview of how your social media channels are performing. You can get a deeper insight like how many percentage followers are male and female, what are the age demographics and so on. You can assess your customer reach and what will work in your favour. Also, SproutSocial gives you...
Source: sprout24.com

Social recommendations and mentions

Based on our record, SproutSocial seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Keatext mentions (0)

We have not tracked any mentions of Keatext yet. Tracking of Keatext recommendations started around Mar 2021.

SproutSocial mentions (8)

View more

What are some alternatives?

When comparing Keatext and SproutSocial, you can also consider the following products

Chattermill - Extract actionable insights from customer feedback using deep learning

HootSuite - Enhance your social media management with Hootsuite, the leading social media dashboard. Manage multiple networks and profiles and measure your campaign results.

RapidMiner - RapidMiner is a software platform for data science teams that unites data prep, machine learning, and predictive model deployment.

Buffer - Buffer makes it super easy to share any page you're reading. Keep your Buffer topped up and we automagically share them for you through the day.

Farrago - Intuitive soundboard app to quickly play sound bites, audio effects, and music clips.

AgoraPulse - An easy social media management tool that works with Facebook, Twitter, Instagram, LinkedIn, Google+, and YouTube. Start your free trial today!