Software Alternatives & Reviews

Keatext VS AgoraPulse

Compare Keatext VS AgoraPulse and see what are their differences

Keatext logo Keatext

Your most impactful CX improvements start here

AgoraPulse logo AgoraPulse

An easy social media management tool that works with Facebook, Twitter, Instagram, LinkedIn, Google+, and YouTube. Start your free trial today!
  • Keatext Landing page
    Landing page //
    2022-12-08

Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction.

Get recommendations from your customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization.

  • Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses from your customer data

  • Monitor every stage of the customer journey: Build a complete view of what drives customer satisfaction and discontent

  • Automate how you generate customer intelligence: Uncover customer insights you can act on without any heavy lifting

Key features

  • Contextual recommendations with SWOT chart
  • Customizable, interactive dashboard
  • Sentiment categories including customer suggestions and questions
  • Topic and opinion heatmap
  • Shareable reporting

The application is cloud-based and requires no advanced setup or training to start getting insights.

Keatext is trusted by companies in over 10 industries including Lenovo, Intuit, and Intelcom. By using the platform, clients not only improve their customer experience KPIs but help their organization become more customer-centric.

  • AgoraPulse Landing page
    Landing page //
    2023-10-06

Keatext features and specs

  • Predictive recommendations: Yes
  • Customizable dashboard: Yes
  • Topics and opinions heatmap: Yes
  • Advanced sentiment analysis: Yes
  • Multichannel analysis: Yes

AgoraPulse features and specs

No features have been listed yet.

Keatext videos

Introducing Keatext

More videos:

  • Demo - Introducing Keatext

AgoraPulse videos

Agorapulse Review 2019 — Full Walkthrough and Tutorial

More videos:

  • Review - Agorapulse Review 🔥 The all in one tool for social media management 😍
  • Review - Agorapulse: Manage Social Media Accounts Like a Pro

Category Popularity

0-100% (relative to Keatext and AgoraPulse)
NLP And Text Analytics
100 100%
0% 0
Social Media Tools
0 0%
100% 100
Customer Experience Management
Social Media Marketing
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Keatext and AgoraPulse

Keatext Reviews

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AgoraPulse Reviews

Agorapulse vs Eclincher: Which Social Media Management Tool Is Better?
Plus, with Agorapulse, you can create custom-designed reports that include specific metrics, timeframes, and data from multiple networks. You can set them up to run automatically at certain times each week or month, and you can even email them directly to your team or your clients. Those reports can also be downloaded as PDFs, CSV files, or PowerPoint presentations which...
Hootsuite vs Sprout Social vs Agorapulse: Which One Will Be Best for Your Social Media Needs?
Also, you won’t have to pay an exorbitant fee for quality customer support from Agorapulse. On Hootsuite, you have to pay $7,200 to receive 4/7 priority support provided by ”real live human support for any issue at any time of day.” (And we know from the above section that this support is substandard.)
Source: iag.me
ContentCal Alternatives: 10 Social Media Solutions That Outshine It
Agorapulse is ideal for social media management teams who are more focused on the analytics/reporting side of content than strictly collaboration and approval. It is also a quite pricey tool, making it a hard sell for up-and-coming outfits.
Source: planable.io
10 PromoRepublic Alternatives for Social Media Managers in 2022
Agorapulse is yet another of the PromoRepublic competitors that can make your brand gain popularity on social media. It provides a simple, user-friendly interface that can be implemented straight away.
6 Hootsuite Alternatives That You Should Explore in 2020
AgoraPulse enables you to manage all your social media posts or messages from one place. It does so by using a social media inbox, which is similar to an email inbox, that can also retain all your old conversations.

What are some alternatives?

When comparing Keatext and AgoraPulse, you can also consider the following products

Chattermill - Extract actionable insights from customer feedback using deep learning

HootSuite - Enhance your social media management with Hootsuite, the leading social media dashboard. Manage multiple networks and profiles and measure your campaign results.

RapidMiner - RapidMiner is a software platform for data science teams that unites data prep, machine learning, and predictive model deployment.

SproutSocial - Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Try it for free.

Farrago - Intuitive soundboard app to quickly play sound bites, audio effects, and music clips.

Buffer - Buffer makes it super easy to share any page you're reading. Keep your Buffer topped up and we automagically share them for you through the day.