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Keatext VS ProductBoard Customer Feedback Portal

Compare Keatext VS ProductBoard Customer Feedback Portal and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Keatext logo Keatext

Your most impactful CX improvements start here

ProductBoard Customer Feedback Portal logo ProductBoard Customer Feedback Portal

Share feature plans and collect feedback at scale for free
  • Keatext Landing page
    Landing page //
    2022-12-08

Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction.

Get recommendations from your customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization.

  • Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses from your customer data

  • Monitor every stage of the customer journey: Build a complete view of what drives customer satisfaction and discontent

  • Automate how you generate customer intelligence: Uncover customer insights you can act on without any heavy lifting

Key features

  • Contextual recommendations with SWOT chart
  • Customizable, interactive dashboard
  • Sentiment categories including customer suggestions and questions
  • Topic and opinion heatmap
  • Shareable reporting

The application is cloud-based and requires no advanced setup or training to start getting insights.

Keatext is trusted by companies in over 10 industries including Lenovo, Intuit, and Intelcom. By using the platform, clients not only improve their customer experience KPIs but help their organization become more customer-centric.

  • ProductBoard Customer Feedback Portal Landing page
    Landing page //
    2023-08-26

Keatext features and specs

  • Predictive recommendations: Yes
  • Customizable dashboard: Yes
  • Topics and opinions heatmap: Yes
  • Advanced sentiment analysis: Yes
  • Multichannel analysis: Yes

ProductBoard Customer Feedback Portal features and specs

No features have been listed yet.

Keatext videos

+ Add

Introducing Keatext

More videos:

  • Demo - Introducing Keatext

ProductBoard Customer Feedback Portal videos

No ProductBoard Customer Feedback Portal videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Keatext and ProductBoard Customer Feedback Portal)

Keatext

ProductBoard Customer Feedback Portal

NLP And Text Analytics
100 100%
NLP And Text Analytics
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Customer Experience Management
100 100%
Customer Experience Management
0% 0
User Feedback
0 0%
User Feedback
100% 100

User comments

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What are some alternatives?

When comparing Keatext and ProductBoard Customer Feedback Portal, you can also consider the following products

Chattermill - Extract actionable insights from customer feedback using deep learning

Customer Feedback Portal - Ask customers what you should build next

monkeylearn - Text Mining Made Easy. Extract and classify information from text. Integrate with your App within minutes.

Feedback Fish - Collect feedback & make your customers happy.

Tibco Data Science - Data science is a team sport. Data scientists, citizen data scientists, business users, and developers need flexible and extensible tools that promote collaboration, automation, and...

Roadmap - Collision avoidance for projects and people

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