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Keatext VS Lexalytics Semantria

Compare Keatext VS Lexalytics Semantria and see what are their differences

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Keatext logo Keatext

Your most impactful CX improvements start here

Lexalytics Semantria logo Lexalytics Semantria

A text and sentiment analysis API to easily integrate with all your applications and turn unstructured text into actionable data.
  • Keatext Landing page
    Landing page //
    2022-12-08

Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction.

Get recommendations from your customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization.

  • Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses from your customer data

  • Monitor every stage of the customer journey: Build a complete view of what drives customer satisfaction and discontent

  • Automate how you generate customer intelligence: Uncover customer insights you can act on without any heavy lifting

Key features

  • Contextual recommendations with SWOT chart
  • Customizable, interactive dashboard
  • Sentiment categories including customer suggestions and questions
  • Topic and opinion heatmap
  • Shareable reporting

The application is cloud-based and requires no advanced setup or training to start getting insights.

Keatext is trusted by companies in over 10 industries including Lenovo, Intuit, and Intelcom. By using the platform, clients not only improve their customer experience KPIs but help their organization become more customer-centric.

  • Lexalytics Semantria Landing page
    Landing page //
    2022-06-24

Keatext features and specs

  • Predictive recommendations: Yes
  • Customizable dashboard: Yes
  • Topics and opinions heatmap: Yes
  • Advanced sentiment analysis: Yes
  • Multichannel analysis: Yes

Lexalytics Semantria features and specs

No features have been listed yet.

Keatext videos

+ Add

Introducing Keatext

More videos:

  • Demo - Introducing Keatext

Lexalytics Semantria videos

No Lexalytics Semantria videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Keatext and Lexalytics Semantria)

Keatext

Lexalytics Semantria

NLP And Text Analytics
36 36%
NLP And Text Analytics
64% 64
Customer Experience Management
100 100%
Customer Experience Management
0% 0
Natural Language Processing
0 0%
Natural Language Processing
100% 100
Data Dashboard
100 100%
Data Dashboard
0% 0

User comments

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What are some alternatives?

When comparing Keatext and Lexalytics Semantria, you can also consider the following products

Chattermill - Extract actionable insights from customer feedback using deep learning

monkeylearn - Text Mining Made Easy. Extract and classify information from text. Integrate with your App within minutes.

RapidMiner - RapidMiner is a software platform for data science teams that unites data prep, machine learning, and predictive model deployment.

spaCy - spaCy is a library for advanced natural language processing in Python and Cython.

Farrago - Intuitive soundboard app to quickly play sound bites, audio effects, and music clips.

Fido Intelligence - Fido is a language decoder that converts text into a sequence of verb-related functions.

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