Keatext
Chattermill
RapidMiner
Farrago
monkeylearn
Tibco Data Science
Stratifyd
Customer Thermometer
Churnzero
Gainsight
Totango
ClientSuccess
Planhat
Churn Solution
ChurnBuster
Intercom
Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction.
Get recommendations from your customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization.
Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses from your customer data
Monitor every stage of the customer journey: Build a complete view of what drives customer satisfaction and discontent
Automate how you generate customer intelligence: Uncover customer insights you can act on without any heavy lifting
Key features
The application is cloud-based and requires no advanced setup or training to start getting insights.
Keatext is trusted by companies in over 10 industries including Lenovo, Intuit, and Intelcom. By using the platform, clients not only improve their customer experience KPIs but help their organization become more customer-centric.
Keatext ChurnzeroNo features have been listed yet.
Based on our record, Churnzero seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I noticed that Zoho, just like many other CRM solutions tend to focus on sales alone, and doesn't fit a subscription model very well. So once you have a bunch of deals in the pipeline, you'll want to close them as 'won'; However, if you have customers on subscriptions with expiration dates, renewals, etc. One way to manage that is to pair zoho or hubspot with an application that supports existing customers,... Source: about 2 years ago
Chattermill - Extract actionable insights from customer feedback using deep learning
Gainsight - Customer Success for the New Enterprise
RapidMiner - RapidMiner is a software platform for data science teams that unites data prep, machine learning, and predictive model deployment.
Totango - Totango is a Customer Success Software Platform
Farrago - Intuitive soundboard app to quickly play sound bites, audio effects, and music clips.
ClientSuccess - Reduce churn and increase revenue with the true customer success management platform.