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Keatext VS Abacus

Compare Keatext VS Abacus and see what are their differences

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Keatext logo Keatext

Your most impactful CX improvements start here

Abacus logo Abacus

Expenses without the 'expense report'
  • Keatext Landing page
    Landing page //
    2022-12-08

Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction.

Get recommendations from your customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization.

  • Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses from your customer data

  • Monitor every stage of the customer journey: Build a complete view of what drives customer satisfaction and discontent

  • Automate how you generate customer intelligence: Uncover customer insights you can act on without any heavy lifting

Key features

  • Contextual recommendations with SWOT chart
  • Customizable, interactive dashboard
  • Sentiment categories including customer suggestions and questions
  • Topic and opinion heatmap
  • Shareable reporting

The application is cloud-based and requires no advanced setup or training to start getting insights.

Keatext is trusted by companies in over 10 industries including Lenovo, Intuit, and Intelcom. By using the platform, clients not only improve their customer experience KPIs but help their organization become more customer-centric.

  • Abacus Landing page
    Landing page //
    2023-10-19

Keatext features and specs

  • Predictive recommendations: Yes
  • Customizable dashboard: Yes
  • Topics and opinions heatmap: Yes
  • Advanced sentiment analysis: Yes
  • Multichannel analysis: Yes

Abacus features and specs

No features have been listed yet.

Keatext videos

+ Add

Introducing Keatext

More videos:

  • Demo - Introducing Keatext

Abacus videos

+ Add

Abacus - Review by efood

More videos:

  • Review - Abacus review
  • Review - 3 YEAR OLD WITH EXCEPTIONAL ABACUS SKILLS ABACUS TOY REVIEW TOY TIME WITH LITTLE KID

Category Popularity

0-100% (relative to Keatext and Abacus)

Keatext

Abacus

NLP And Text Analytics
100 100%
NLP And Text Analytics
0% 0
Expense Tracking
0 0%
Expense Tracking
100% 100
Customer Experience Management
100 100%
Customer Experience Management
0% 0
Expense Management And Reporting
0 0%
Expense Management And Reporting
100% 100

User comments

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What are some alternatives?

When comparing Keatext and Abacus, you can also consider the following products

Chattermill - Extract actionable insights from customer feedback using deep learning

Expensify - Import expenses directly from a credit card to create free expense reports quickly. Approve reports online and reimburse directly to a checking account with one click.

RapidMiner - RapidMiner is a software platform for data science teams that unites data prep, machine learning, and predictive model deployment.

Zoho Expense - Automate your expense reporting process and streamline the approval flow.

Farrago - Intuitive soundboard app to quickly play sound bites, audio effects, and music clips.

Spendesk - Smart spending solution for agile teams

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