Kbee VS Malcolm App
Compare Kbee VS Malcolm App and see what are their differences
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Kbee
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You Need A Wiki
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Malcolm App
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Create a wiki instantly with no coding or learning curve necessary! Kbee turns your existing Google Drive folders and files into a professional wiki in a few clicks
Kbee helps your team find answers quickly with full-text search across all of your wiki content. Find what you're looking for effortlessly and get more done!
Kbee keeps things secure letting you decide who can access your wiki with individual & group-level permissions.
Kbee lets you edit and collaborate on wiki articles without ever leaving Google Drive. Wikis can be used for internal documentation, onboarding new employees, and everything in-between!
Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.
Kbee Malcolm AppMalcolm App's answer:
The product is more powerful
Malcolm App's answer:
Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.
Malcolm App's answer:
Malcolm App's answer:
Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)
Malcolm App's answer:
Companies and/or organisations who have a high and growing level of customer service activity
Malcolm App's answer:
Based on our record, Kbee seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
My cofounder and I launched Kbee (https://kbee.app) in 2021 as a way to turn Google Drive Folders into hosted, searchable wikis. We're doing ~$2k/month and run it as a side project. - Source: Hacker News / 3 months ago
Https://kbee.app Please let me know if you have any feedback on it! - Source: Hacker News / over 1 year ago
Two years ago, my cofounder and I built and launched a tool that turns Google Drive folders into a wiki (https://kbee.app). It's making about $1.5K/month and growing organically on it's own... - Source: Hacker News / almost 2 years ago
We launched this last year: https://kbee.app Kbee turns a Google Drive folder into a searchable wiki for you and your team. We're currently doing ~$1500/month in MRR. - Source: Hacker News / over 2 years ago
If you’re using Google Drive today (or considering it) you may want to check out Kbee. Kbee turns Google Drive folders into a searchable wiki for you, your team or your customers. Source: about 3 years ago
ProProfs Knowledge Base - ProProfs Knowledge Base is a cutting-edge knowledge management software that assists businesses to reduces support tickets by self-help and create online manuals, guides, wikis, documentation, FAQs and more.
HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!
HelpCrunch Knowledge Base - Deliver instant answers to customers 24/7 with help articles
Zendesk Support - Social Customer Support and Help Desk and Ticketing