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Kayako VS Planisware

Compare Kayako VS Planisware and see what are their differences

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Kayako logo Kayako

Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

Planisware logo Planisware

Planisware PPM software supports NPD and R+D processes to help organizations make confident business decisions.
  • Kayako Landing page
    Landing page //
    2023-04-09
  • Planisware Landing page
    Landing page //
    2023-09-18

Kayako videos

+ Add

Good or Bad: Sadako Vs Kayako Review

More videos:

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  • Review - SADAKO VS KAYAKO (2017) 💀 Spoiler-Free Horror Movie Review

Planisware videos

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Planisware Enterprise – how does it meet the key requirements for PPM tools?

More videos:

  • Review - 3- Planisware Project Planning

Category Popularity

0-100% (relative to Kayako and Planisware)

Kayako

Planisware

Customer Support
100 100%
Customer Support
0% 0
Project Management
0 0%
Project Management
100% 100
Help Desk
100 100%
Help Desk
0% 0
Work Management
0 0%
Work Management
100% 100

User comments

Share your experience with using Kayako and Planisware. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Kayako and Planisware

Kayako Reviews

11 Best Help Desk Software to Totally Check out in 2020!
The intuitive help desk ticketing system helps you manage and close tickets with much ease. Kayako offers a lot of useful features like email integration, service level agreement management, knowledge base management, a self-service portal, network monitoring, automated routing and alerts. Kayako is also a context-driven tool that lets you keep track of every customer...
Source: surveysparrow.com
Best helpdesk software of 2020: for ticketing and support
Kayako is a help desk software offering that focuses on ease to use, and fosters a personal conversation with the customer. Standout features include support for the creation of multiple help centers each with their own content (termed Multibrand), live chat support, canned responses for common questions, support for SLA’s, and the ability to automate the workflow with smart...
Source: www.techradar.com
Looking for a Groove Alternative?
Kayako starts at $15/agent and offers a host of features that Groove does not have. As a focused customer support solution, Kayako brings you features that not only streamline your support operation but also wows your customers you. With a full customer journey mapped across channels at your team's fingertips, your agents will always know where a customer is coming from and...
Source: www.kayako.com
A ClickDesk Alternative that scales with your business.
With over 750+ integrations Kayako is way ahead of the competition. As one of the best ClickDesk alternatives, Kayako enables you to connect to all the apps your team already uses. As your business grows automation becomes crucial and Kayako helps save you time and money through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
The Kayako Alternative for your Enterprise.
As a Kayako user, you have hardly any choice of integrations, be it CRMs or Accounting apps. You might have to stop using your favorite CRM and reluctantly move to one that Kayako is integrated with. Or you could use HappyFox - the best Kayako Alternative and give your company the freedom to use a host of integrations in CRMs, eCommerce, Accounting and even Screencasts.
Source: www.happyfox.com

Planisware Reviews

The Ultimate List of 20 Best AI Work Management Tools
AI assistant: Planisware accelerates project creation using Generative AI to assist in WBS and schedule generation, improves user adoption with the AI-powered chatbot Oscar, automates data retrieval and entry, enhances data quality with anomaly detection, and automates forecasting through predictive analytics for more accurate project planning and decision-making.
Source: ppm.express

Social recommendations and mentions

Planisware might be a bit more popular than Kayako. We know about 1 link to it since March 2021 and only 1 link to Kayako. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Kayako mentions (1)

  • What ticketing software isn't hot garbage?
    One we used at a previous place, Https://kayako.com/ Small company, I'm sure there was not much effort put in customizing it. No idea on pricing but wouldn't expect it to be on the high side. Source: about 2 years ago

Planisware mentions (1)

  • We need to talk about parentheses
    Examples (for Common Lisp, so not citing Emacs): reddit v1, Google's ITA Software that powers airfare search engines (Kayak, Orbitz…), Postgres' pgloader (http://pgloader.io/), which was re-written from Python to Common Lisp, Opus Modus for music composition, the Maxima CAS, PTC 3D designer CAD software (used by big brands worldwide), Grammarly, Mirai, the 3D editor that designed Gollum's face, the ScoreCloud app... - Source: Hacker News / 3 months ago

What are some alternatives?

When comparing Kayako and Planisware, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Sciforma - Enterprise project management software that combines project and portfolio management: portfolio analysis, scheduling & resource management

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

ITM Platform - Cloud-based Project Management Solutions

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Workfront - Award winning project management software helps you manage projects in one place. A cloud-based work management tool for marketing and IT teams.

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