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Kayako VS Workfront

Compare Kayako VS Workfront and see what are their differences

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Kayako logo Kayako

Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

Workfront logo Workfront

Award winning project management software helps you manage projects in one place. A cloud-based work management tool for marketing and IT teams.
  • Kayako Landing page
    Landing page //
    2023-04-09
  • Workfront Landing page
    Landing page //
    2023-05-08

Kayako videos

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Good or Bad: Sadako Vs Kayako Review

More videos:

  • Review - Octo: Sadako VS Kayako - Review
  • Review - SADAKO VS KAYAKO (2017) 💀 Spoiler-Free Horror Movie Review

Workfront videos

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Workfront Review - Project management software review

More videos:

  • Review - Video Review for Workfront Software
  • Review - Workfront: Why Workfront

Category Popularity

0-100% (relative to Kayako and Workfront)

Kayako

Workfront

Customer Support
100 100%
Customer Support
0% 0
Project Management
0 0%
Project Management
100% 100
Help Desk
100 100%
Help Desk
0% 0
Task Management
0 0%
Task Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Kayako and Workfront

Kayako Reviews

11 Best Help Desk Software to Totally Check out in 2020!
The intuitive help desk ticketing system helps you manage and close tickets with much ease. Kayako offers a lot of useful features like email integration, service level agreement management, knowledge base management, a self-service portal, network monitoring, automated routing and alerts. Kayako is also a context-driven tool that lets you keep track of every customer...
Source: surveysparrow.com
Best helpdesk software of 2020: for ticketing and support
Kayako is a help desk software offering that focuses on ease to use, and fosters a personal conversation with the customer. Standout features include support for the creation of multiple help centers each with their own content (termed Multibrand), live chat support, canned responses for common questions, support for SLA’s, and the ability to automate the workflow with smart...
Source: www.techradar.com
Looking for a Groove Alternative?
Kayako starts at $15/agent and offers a host of features that Groove does not have. As a focused customer support solution, Kayako brings you features that not only streamline your support operation but also wows your customers you. With a full customer journey mapped across channels at your team's fingertips, your agents will always know where a customer is coming from and...
Source: www.kayako.com
A ClickDesk Alternative that scales with your business.
With over 750+ integrations Kayako is way ahead of the competition. As one of the best ClickDesk alternatives, Kayako enables you to connect to all the apps your team already uses. As your business grows automation becomes crucial and Kayako helps save you time and money through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
The Kayako Alternative for your Enterprise.
As a Kayako user, you have hardly any choice of integrations, be it CRMs or Accounting apps. You might have to stop using your favorite CRM and reluctantly move to one that Kayako is integrated with. Or you could use HappyFox - the best Kayako Alternative and give your company the freedom to use a host of integrations in CRMs, eCommerce, Accounting and even Screencasts.
Source: www.happyfox.com

Workfront Reviews

The Ultimate List of 20 Best AI Work Management Tools
Adobe Workfront is a comprehensive project management platform that offers project planning, resource management, and collaboration features, enabling teams to optimize their work processes and drive successful project execution.
Source: ppm.express
14 Best Wrike Alternatives For Project Management In 2022
Workfront is a great alternative to Wrike if you are looking for an enterprise project management system. Workfront helps large enterprise teams streamline communication and work processes in industries including IT, marketing, product development, and more. The company has an impressive list of customers and was also recently acquired by Adobe. While Workfront and Wrike...
Source: hive.com
22 Best Wrike Alternatives For Project Management in 2020 (Free & Paid)
Workfront was founded in 2001 and serves Enterprise level customers primarily combining complex project management with issue tracking, document collaboration, and portfolio management. It also added proofing capabilities through its acquisition of Proofhub in 2015.
Source: www.workzone.com
29 Best Alternatives to Dapulse (Now Monday.com)
Workfront is an award-winning project management software. It’s a cloud-based work management tool that helps teams to manage everything in one place, especially for marketing and IT teams.
Source: www.proofhub.com
See why so many people switch from Workfront to Redbooth - A Workfront Alternative
See why so many people switch from Workfront to Redbooth - A Workfront Alternative Want more sophisticated tools but an easier to use interface?
Source: redbooth.com

Social recommendations and mentions

Based on our record, Kayako seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Kayako mentions (1)

  • What ticketing software isn't hot garbage?
    One we used at a previous place, Https://kayako.com/ Small company, I'm sure there was not much effort put in customizing it. No idea on pricing but wouldn't expect it to be on the high side. Source: about 2 years ago

Workfront mentions (0)

We have not tracked any mentions of Workfront yet. Tracking of Workfront recommendations started around Mar 2021.

What are some alternatives?

When comparing Kayako and Workfront, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Basecamp - A simple and elegant project management system.

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